Best Buy

Phillip Ley

If I could post 2 reviews I would, but how bad the black shirts were it overrode any good the blue shirts did. Had a black shirt using the bathroom same time I did and sorry but a 2 second rinse is not washing your hands. Then the order picker was nice enough to tell me my order looked off and to hit up customer service. Went up there got a black shirt who honestly looked stoned. Tells me there is nothing he can do but cancel the order and confirm there is none of what I ordered in the store and he could do nothing but cancel the order. I ask for the manager who turns out to be the same person who has been watching the entire order. Comes out looking even more stoned then the first guy and proceeds to tell me a refund is my only option with him and thats it. I finally get the CS number from him after asking multiple times for it. CS confirms this guy is a tool and should have actually helped not just blown it off. A good manager would have called online and been just as upset as me as to why they have cx’s coming in for products I do not have instead he proceeds to do nothing but want to refund it. Again the entire reason why GeekSquad had to be bailed out by bestbuy in the first place.

Brandon Fisher (Brandon Fisher)

Salesman need to be more attentive and listen to what the customer is saying they need. Can’t listen with your mouth open. If you really need help go somewhere else.

Jim Etzel

Not what they used to be, shelves somewhat empty. I noticed several items which are not used anymore, i.e. wireless home phones, outdated games. I was looking for color laser printers and none to be found in store.

Daniel Cohen

This best buy location has really friendly and knowledgeable staff. It is easy to park and get in and out. Generally their stock is good on most products. I come here instead of one closer to home simply because the experience is better.