FedEx Office Print & Ship Center

heimburgchr22

My wife ordered a scalable print from Etsy that was 18"x24". She wanted it scaled down to 12"x16" (they can scale to multiple sizes using the 3:4 ratio) for a specific frame. She spoke with Brandon (the manager) who was extremely patronizing and told her that it couldn't be done because you have to "subtract the same number" from each side when scaling. Saying it could only be done in 12"x18". Sorry Brandon, that is not how ratios work. It turns out the guy needs to retake 8th grade math, and maybe a course on customer service. I sent her back with the math written down on the envelope and he still fought her. After a lot of arguing + back and forth, they eventually re-printed it in 12"x16".

Sarath Chandra

I would refrain from using Fedex every-time. But I had to use this, because there's no option for my scenario. Surprisingly, I changed my thoughts after the visit. As long as I'm in this neighborhood, I'll use this. Friendly and knowledgable staff.

Matt Ignasiak

I've had great experiences here and being helped with the staff. I recently came in to print out a few resumes and Brandon helped guide me into a couple of options I didn't even know I had. He deserves a raise for his outstanding customer service!

Dawn Joy

Always so helpful. Especially Scott. I can always count on him for quick, friendly, and helpful service.