Address: 3001 DC Country Club Boulevard, Deerfield Beach, FL 33442, USA
Phone: +19546986269
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Shana Reiss
Staff are very rude and inconsiderate towards residents and their families
marla share
After 6 years at the Forum, I moved my mother out. The food, during those 6 years, got progressively worse. It was never great. However, it became clear that profits mattered more than properly feeding an elderly population. In the weeks before she moved out, the food was so bad that there were days when her dinner was a skimpy salad because the food was inedible. One Sunday she asked for a small carton of milk and was told by the server that she (the server) was not allowed to give milk out. For years the facility reeked from mold and mildew on the first floor. The carpets were filthy. Finally, new carpet was installed. The housekeeping was atrocious. The activities are nil because of COVID - yet the rents kept increasing even though the residents were basically in lockdown for more than 5 months. She was not living in the facility for 5 months and was never PROPERLY credited for missed meals. She was overcharged for rent for 4 years. Letters written both to corporate and management regarding these overcharges were never answered, let alone acknowledged. All in all, I would not recommend this facility. It is poorly run, poorly maintained and certainly not worth what they are charging.
Marie
The secretary is so rude. She is always answer the phone with I am verry busy which is verry unprofessional. If thats how you answer potential clients on the phone. It will not get you anywhere.
ILA BISHOP
We are thrilled that we made the decision to move to The Forum at Deer Creek. The residents are friendly and have made us feel at home. The staff have been unbelievably helpful. Mary Rose Blosser has held three “Housewarming” luncheons in the Private Dining Room for me and my friends. The first was a luncheon for 8 of my bridge group. The second luncheon was for 8 of my Mah Jongg group. In each of those cases, Mary Rose arranged tables for us to play bridge or Mah Jongg after the lunch was over. She then hosted my Book Club group. We had our book discussion around the lunch table, as was our routine. For all three luncheons, she prepared gift packages for each person that included a brochure with floor plans and general information about The Forum at Deer Creek. While we were eating the women asked questions about The Forum and Five Star which Mary Rose was able to answer. She has now offered the Private Dining Room as a meeting place for the Book Club to use for our monthly meetings. My friends have been very impressed with the facilities, the food, and the general warm atmosphere and they all loved coming to our apartment to see how we are living.
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Yes
We know this is a big change! It is a concern we often hear from seniors and their families. The good news is that there will be staff and fellow residents around who will be happy to help you learn your way around the community. Before long you will find yourself feeling right at home! We hope this information helps you or the senior you love feel more positive about the changes ahead. If you have a question we didn’t answer or if you would like to schedule an in-person visit, please call the Five Star Senior Living nearest you. Our staff will be happy to arrange a time that is convenient for you to join us for lunch and a personal tour!
Good question! Embarking on a new chapter in life doesn’t mean old friends have to be left behind. Assisted living communities offer a wide range of programs and events residents can invite guests to participate in. And they also offer transportation services so your dad can attend events in and around town with his old buddies. Fortunately, there are other ways your father can stay in touch. Social media channels like Facebook or a video chat service such as Skype are two easy avenues for staying connected.
This sometimes happen when it actually comes time to make the move. Your mom is probably anxious and a little uncertain. A late life transition like this isn’t easy to make. What might help is to get her involved in some of the events and activities at the new community now, instead of waiting until she actually moves in. Talk with the staff to see about helping her find a buddy with similar interests and hobbies that she can bond with during her visits. Becoming more familiar with the community and with a few fellow residents can help make the move feel a little less intimidating.
We hear this concern from seniors often. Sorting through and packing up a lifetime of memories and belongings can be overwhelming. One resource we like to share with families is a group of professionals called Senior Move Managers. They are experts at handling all of the details of a later life move. You can find one near your home by visiting the National Association of Senior Move Managers or Certified Relocation & Transition Specialist.
How much does it cost for an independant living apartment
Yes the Forum has Generators !!! And it's a safe place for senior citizens to live.
DO you have staff to attend to just daily tasks, eg, make up your bed, clean your apartment.. what amenities do you offer.?
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