Douglas Fast Net

Category: Internet service provider

Address: 2350 NW Aviation Dr, Roseburg, OR 97470, USA

Phone: +15416734242

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Erik Harris

Aug 31, 2022

Great service for country internet.

jason brown

Aug 29, 2022

I would like to talk with the owner. I have made many attempts to get service from DFN however I have recieved many reasons why I cannot get service. 1 you live in a 5 th wheel. 2 you need to put in a pole. And so on and so on. I just need one person to give me straight answers so I can get service

Bryon Bodine

Aug 11, 2022

Everyone told me DFN was the best and on paper everything sounds good. However we have been waiting for fiber to be in our area and when we were at the fair they had a booth and they said they were servicing our area now. One year later they said the same thing at the fair again only to get a phone call telling us that they don't know when it'll be available. It's funny how it seems like areas further away have service but we still don't and don't have any time frame. At this point I want nothing to do with DFN since they've lied to my face twice. Should have talked to Todd when he was at my cousins place and asked him what deal is.

Tanya Page

Aug 3, 2022

Called talked to a nice gentleman who knew i was in a rush for service he said 4-6wks ok no problem. Month goes by still hadnt heard so i call this lady tells me several months can take up to 12. WHAT? That is ridiculous they lost this customer i told them to cancel.

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Questions & Answers

Do you offer service to Days Creek

Paul Peña | Sep 16, 2020
Douglas Fast Net | Sep 16, 2020

We are now taking orders for much of Days Creek. Give us a call at 541-673-4242 when you get a chance. You can also refer to our coverage map by going to https://drive.google.com/open?id=1sLYHwR3CtX-pnm93Sv9Frihpkwu31R67&usp=sharing

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Do you offer service in tricity Oregon

Nicole Howren | Sep 16, 2020
Douglas Fast Net | Sep 16, 2020

We currently offer Business Services in Tri City, and hope to expand our residential services to that area soon. Feel free to contact us at 541-673-4242 with any questions. Thanks

How much is basic internet package?

Tunes H | Sep 16, 2021
Karen Mc Donald | Sep 16, 2021

We have our phone on internet and package allows 10 devices. 85$ a month

Do you have service in Tenmile

Leah Corum | Sep 16, 2021
Steven Taylor | Sep 16, 2021

Yes they do

Do they service Canyonville?

Debra Chambers | Sep 16, 2021
Katie Calvert | Sep 16, 2021

Yes they do

My phone isn't working this morning (Brad Rd. Oakland) My neighbor's phone is working and when she calls my number a message says, "Temporarily unavailable" Can you tell me what's going on?

Sonja Freitas | Sep 16, 2020
Karen Mc Donald | Sep 16, 2020

Its a power surge. If its off still call dfn technical support. Ask for Dale

How long does it usually take to install? Been waiting months and been receiving 30 day delays between updates. In Glendale FYI

Jacen Doan | Sep 16, 2020
Douglas Fast Net | Sep 16, 2020

Jacen, can you message me with the name on the account and I'll have someone follow up with you? Thanks

Are you going to offer cable service in the future?

Marilyn McAllister | Sep 16, 2020
Gary Stembridge | Sep 16, 2020

DFN is currently providing TV service. You can go to http://dfntv.dfn.net to get all the information about their service.

I would like to sign up for on line payments the web site is unclear on how to do that

Linda Swift | Sep 17, 2019
Brian Bollingbergmaxson | Sep 17, 2019

Call them they can help you through it

I've moved to Arizona and need to cancel my account. How do I do that?

Matt Gray | Sep 17, 2019
Kerry White | Sep 17, 2019

Call, should easy.

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How does phone service work with internet do they provide telephone with internet package together

Shaunalynn Cunningham | Sep 17, 2019
Brian Bollingbergmaxson | Sep 17, 2019

Depends on your area but the fiber router has a spot to plug in your phone cord too

Do you offer services in idleyld park?

Eric Duckett | Sep 17, 2019
Charlie Malone | Sep 17, 2019

DFN is the best internet provider anywhere. Always friendly people and very helpful. I would not ever change to any one else.

Do you provide internet to page road Winchester, Or. 97495?

Mike Stritzke | Sep 17, 2019
Mike Stritzke | Sep 17, 2019

Page Road Winchester, Or. 97495. when start new poles put on ground edge road 1 to 19 poles?

what are the charges? does the cable come in house.? do you need modem?

Arlene Edwards | Sep 17, 2019
Sylvia Beene | Sep 17, 2019

They have a low cost package call them for exact price. The barely make a hole in the wall to run it into your house. If your modem isn't fast enough to handle the great speed they provide you can purchase through them . Of course the beauty of the package is you can change it easy like a upgrade if you need more . Those with the basic service are very satisfied! I have a business so i opted for the business package. Im not certain about the lowest price package. But some of my neighbors have it and are very. Satisfied.

Is fiber optic residential internet available in the city of Winston?

Robin Pritchett | Sep 17, 2019
Sylvia Beene | Sep 17, 2019

I'm not sure about that. I know that they are in high demand and if you want it in your neighborhood let them know. It helps to get others to sign up for service. I waited a year. It was so worth the wait. Best fast and reasonable service. You'll be very happy.call them on Monday.

Why is our internet service so spotty? Do we need to switch to another provider?

Stanton Kohlmeyer | Sep 17, 2019
brad ross | Sep 17, 2019

Good advice.

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Why has it taken 3 weeks to get me set up and they still aren't here when their equipment is on a power pole outside my house, I live 5 blocks from their building and an installer lives around the corner from me who seemingly never moves his van.

Garrett Rogers | Sep 17, 2019
Sylvia Beene | Sep 17, 2019

They may be waiting for additional expansion item. They had to do that for us. It's a great company. Once we got them no hiccups or issues. They are a privately owned company. They are growing up so fast. A lot of demand. We waited a year we are in the country. So worth the wait. Be patient i know the frustration. We had CenturyLink man i was almost bald.

What's the best wireless router for DSL? Can you use it for fiber-optic service as well?

Helen Hanson | Sep 17, 2018
brad ross | Sep 17, 2018

Always buy a router through your service provider for best results.

Is the rate locked in or a temporary rate?

Kim Little | Sep 17, 2018
Sylvia Beene | Sep 17, 2018

Locked and they are a pleasure to work with. The services are consistent!

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Do you cover tenmile area? How much a month?

Tanya Hall | Sep 17, 2018
brad ross | Sep 17, 2018

Yes they do. 50 a month

Who runs Douglas Fast Net?

Thomas Campbell | Sep 17, 2018
jarrod smylie | Sep 17, 2018

Todd Way

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Why when I do a speed test, is my download so much lower than the service I am paying for? Also, why would the speed test be using a different server than DFN. Do I need to select that before hand? Today it was testing with a server out of Dayton. ?

PB Schafer | Sep 17, 2018
Corey Alvis | Sep 17, 2018

Without investigating the potential cause of the speed issue, one can only speculate what the actual cause would be. Also depending on service; fiber/DSL. Pointing to the DFN servers, allows for a more accurate reading simply because the traffic is directed through our servers, rather than multiple servers spread across greater distances. The website does not know how to do this automatically. If you continue to experience slow speeds, please contact us and we will schedule an appointment to investigate the issue.

Do you provide internet to 7360 buckhorn rd. Roseburg or 97470

Ben Fozo | Sep 17, 2018
Dan Spencer | Sep 17, 2018

It's best to call. There's a lot of places they don't cover.

We need you down Jim creek road off of Cavitt creek road

karen mackey | Sep 17, 2018
Dan Spencer | Sep 17, 2018

They need to be many places

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