Mike Castrucci Ford Lincoln of Alexandria

Category: Ford dealer

Address: 7400 Alexandria Pike, Alexandria, KY 41001, USA

Phone: +18594489400

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Carrie Schneder

Jul 31, 2022

Matt Stratton is a wonderfully laid back, non pushy, polite, friendly salesman!! What a wonderful experience dealing with him and his team! Mister finance, Jeff finished the transaction off painlessly! Thank you so much for a wonderful experience!!

Natasha Lynn

May 15, 2022

This place was amazing from the start! We were greeted by a super polite sales team and he walked us through the basics. He took time to understand what we needed then told us what he thought would be the best options and directed us to where we needed to go. We worked with Matt in used car sales and he was awesome! He listened to what we needed & wanted and found a way to make it work! We will definitely be a returning customer!!

Colleen Descent

May 13, 2022

We found our vehicle at Mike Castrucci Ford Lincoln of Alexandria and live in Florida. We were quite pleased with the communication throughout the process and Alex B. was extremely knowledgeable and helpful. Jeff B. assisted us with financing and overnighted us essential documents. Every step went smoothly and we were very pleased that we did not settle at a local dealership and compromise. There were no hurdles throughout the sale and we were able to get a vehicle with options that were important to our family needs. We would not hesitate to go through this process again through this dealership for our next vehicle. Thank you for making everything seamless!

Judy C Pratt

Feb 26, 2022

My salesman Greg was great. Did not push me at all. Answered all questions & gave me needed info for the car I wanted. He worked with me on my trade in and helped negotiate the deal I was satisfied with. I would definitely recommend him & Castrucci to my friends. Been a customer there for years. LOVE MY EDGE!

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Questions & Answers

To all people who are buying a car from these people read all paperwork they will tell you one thing and mean a totally different thing.. and then they want a good review after well here is the review... dont buy cars from this place

Bryon Bauer | Jan 4, 2021
Edwin Hann | Jan 5, 2021

This is a tactic they all use. Never go by what is said..only what is on paper..that is why only what is on paper makes it thru the 'bartering' or let's make a deal..

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This is the worst ford place to go ,4 hours to get a oil change and tires rotated

Brenda Johnson | Jan 5, 2019
Chris Beckett | Jan 6, 2019

They have alot of bad days service department is con artist

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Is your Service Department open on Sundays?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 28, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 29, 2021

Our service department is closed Sundays but we are open Monday morning at 7:30 am.

How long does it take to get approved after applying for financing options?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 8, 2021

This can vary.....anywhere from just a few minutes to occasionally a day or two. It just depends upon the circumstances.

Can I get pre-qualified to purchase a vehicle?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 8, 2021

Certainly, simply fill out a credit app and let us go to work with your prequalification.

Do you sell used cars from different makes?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Dec 8, 2021

Yes we do.

Is it better to lease or buy a car?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 5, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 6, 2021

That question depends on the needs and driving habits of the driver. Let us help you go down the check list and find you the answer!

Do you charge dealer fees?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 5, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 6, 2021

We charge a documentary fee upon purchase of a new or used vehicle.

Do you have a program to cover maintenance or roadside assistance?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 5, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Nov 6, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

When is the best time to buy a car?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 7, 2021

With our, everyday "low price" pricing approach, every day is the best day and there are no bad days to buy a car from our dealership!

If I am approved for finance, does the company hold the title until I pay it off, or do I get it in my hand?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 7, 2021

You would receive a Memorandum title and the lender would hold the actual title until you have paid off the loan in full.

Where can I find a copy of my warranty after purchasing a vehicle here?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 7, 2021

It is included in the owner's manual.

What documents do I need to buy a car?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Oct 6, 2021
Michael Mullins | Oct 7, 2021

Along with proof of income

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Can I customize my vehicle?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 7, 2021

Yes, we encourage you to do so.

Can I buy a car from a different state?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 7, 2021

Yes, you can.

Why buy a car from a dealership vs a private seller?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 7, 2021

A private seller is unable to offer financing, extended warranties, take in trade-ins....that is just the beginning!

Do you offer any special discounts?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 6, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Sep 7, 2021

Yes, we offer Supplier, Employee, and Retiree discounts!

Do you finance for those with low or no credit?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 8, 2021

Yes, we do. Regardless of the circumstances, we offer Guaranteed Automotive Credit.

Do you accept trade-ins?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 8, 2021

Yes, we accept trade-ins and offer the best value for your vehicle.

Do you offer leasing options?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 7, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Aug 8, 2021

Yes, we offer a number of options and we cater to the need of our customers.

Do you offer brake replacements?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 9, 2021

Yes, we offer brake replacements. Our expert technicians can help you find the right brake replacements for your vehicle and install them for you.

Does the dealership detail the vehicle after you buy it?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 9, 2021

Yes we do, at no charge.

Do you buy used cars from different car makes?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 9, 2021

Absolutely, we are always in the market to buy clean used vehicles, regardless of make or model.

Do you deliver?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 9, 2021

Certainly! We are here to serve at your convenience.

Go ahead community tell us your exact thoughts let hear all those people pour in that stand by this place and love it ? That’s not cicadas that’s crickets folks cause no one gonna vouch up castrucci Ford Lincoln = dookie pie 🥧

Jeff Saunders | Jul 8, 2021
Barry Winslow | Jul 9, 2021

My wife and I got our Ford Fusion back around 2011 when Castrucci brought some of their cars down to Florence. That car lasted a long time and still runs good with 214000 miles. We wanted to check out a lower mileage car. My wife checked out their site on the internet. Each time she looked she came back to the same car. We purchased a Ford Escape 2017 and we couldn't be more pleased. They set us up in the mother range we wanted and even delivered the car to us. The car has around 22500 miles now and we look forward to taking some trips with this SUV. Kudos to Mike Castrucci.

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Do you have financing options?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jun 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jun 9, 2021

Yes, we offer a number of options and we always cater to the needs of our customers.

Do you provide the carfax for used vehicles?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Jeff Saunders | Jul 9, 2021

Yea along with running your credit 13 times 😂😂😂😂

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What types of warranties do you offer?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jun 8, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jun 9, 2021

We offer a number of coverages that are economical and tailored to your driving schedule.

Do you service other vehicle makes here?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | May 9, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | May 10, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

How much does it cost to get an oil change?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Jeff Saunders | Jul 9, 2021

Only about half your day what’s it worth to you

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What vehicles are part of the Certified Pre-Owned or CPO program?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Jeff Saunders | Jul 9, 2021

Maybe just a few Canadian ones maybe

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Do you do oil changes here?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | May 9, 2021
Mike Castrucci Ford Lincoln of Alexandria (Owner) | May 10, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

What are the Covid safety practices like here?

People are asking | Apr 9, 2021
Leo Rauf | Apr 10, 2021

Everyone where's a mask, social distancing practices are kept. As a customer feels very safe

Will they give you the best advice on buying a car and make sure you walk away the winner?

Mike Castrucci Ford Lincoln of Alexandria (Owner) | Jul 8, 2021
Jeff Saunders | Jul 9, 2021

Surely not it’s checkmate for the house here wake up

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What time does service department open?

dwayne kaiser | Jan 5, 2020
Anthony White | Jan 6, 2020

My guess would be 08:00 today. I'm not sure.

What time does the shop close?

Tim Carver | Jan 5, 2019
Jeff Cheser | Jan 6, 2019

Service closes at 7

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