Step Up Property Management

Don Claunch

Very helpful staff

Shylo Wilson

Did not have a good experience renting from thia company.. Surprise pg&e bills since we had to leave the pg&e in their new because there were three houses on the property and they electric bill was divided. Called multiple times for things to get fixed in which they would send a maintenance man who had no idea what he was doing or did it half a** also reported to the about mold from the downstairs room that floods growing on the back bedroom and room above and they did nothing. We couldn't wait for our lease to be up to move out. Paid a month in advance to move out early and they still sent us bills staying we didn't pay them which I have the whole ledger that states we did. Then kept my whole deposit saying they hired a move out cleaner and yard maintenance when we cleaned the entire property. I highly recommend not renting from them. They are also very rude and can't explain why they have surprise bills that they send you.

Jill Hailey

WHATEVER it takes do NOT rent from Step Up Property Management. From day one they lied and misrepresented the unit. Promised multiple things they never followed through on. Literally said "sorry, you already signed the lease". For a year we dealt with plumbing issues that were definitely unsafe, including the septic tank backing up into the shower. The showers would back up weekly when the toilets were flushed, there were rats living in our ceiling that weren't dealt with, a mailbox that USPS won't deliver to because the house was illegally sub-divided....and SOOO much more. And then, after a year of acting lIke actual slum lords, they charge this for the move out!!!! Professional cleaners were hired and the place looked WAY better than it did when we moved in and yet here's the proof that they are absolute crooks. I'm disgusted that someone would treat people this way. PLEASE do not rent from them or let anyone you know!!!! And spread the word so these people have to stop practicing business this way!

Kayla Boyd

Darlene is amazing! She really is the backbone of the office