Spectrum Store

Category: Internet service provider in Columbus, Ohio

Address: 3638 W Dublin Granville Rd, Columbus, OH 43235, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

dave wellmeier

Sep 14, 2022

The people working there need a LOT more training and learn to be nicer to the customers. All of them have an attitude problem. I'll never use spectrum again.

arbetam1

Aug 28, 2022

I arrived at 4: 50 pm, they didn't want to serve me, I just turned around and they closed the door behind me.!

O'Neal G

Aug 22, 2022

This location is incredibly slow. You would seriously think the employees are inventing internet and cable with the amount of time it takes to help one customer.

Isaac Sanchez

Aug 18, 2022

Super rude customer services, one lady name Tashi treats customers very badly

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Questions & Answers

Do you have an evening you stay open later?

mary agner | Sep 17, 2018
T C | Sep 17, 2018

8am to 5pm closed lunch Noon to 1pm. It's a set schedule thst makes it impossible for working folk to swap boxes or pay bills - can't even get it done at lunch break.

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Can you pay your bill their.

Bryan Williams | Sep 16, 2021
Andrew Pack | Sep 16, 2021

Of

I was told i can pick up my equipment at this store. I want to verify that before i drive the 40 mins there. I live in Marysville.

Joyce Moon | Sep 16, 2020
William Bly | Sep 16, 2020

Yes you can, I picked up equipment there last week

If I have service in the Dayton area , can I return my cable equipment to Dublin , since I work near by?

Jeremy Schuster | Sep 16, 2020
Zack Linder | Sep 16, 2020

Unfortunately no. Equipment is region specific (Dayton includes stores in Troy, Beavercreek, Springfield and Dayton itself.) As an alternative you can take it to The UPS Store instead! They will ship it to the correct market free of charge and can print you a receipt for it 👍

Is there a fee to pay your bill at the store?

Steven Clayton | Sep 16, 2020
M.A. Silye | Sep 16, 2020

No, I dont believe so.

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Am I able to bring in my cable box and switch it out if it is not working right?

Debra Cordeiro | Sep 17, 2019
Chris Mulgannon (CJ4675) | Sep 16, 2020

Yes, the store allows you to exchange or pickup new equipment at any time so long as your service is within the Columbus market.

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The Spectrum online appointment does not have the Marysville store listed!?!? The only one for Columbus is the one on Olentangy ....

Bala reddy | Sep 17, 2019
Chris Mulgannon (CJ4675) | Sep 16, 2020

The Marysville location has closed. This location opened in July 2019 to serve the greater Columbus/Dublin/Marysville community.

Can I get a local telephone number for the Marysville office?

Bala reddy | Sep 17, 2019
chris bailey | Sep 17, 2019

No

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