IHOP

Category: Breakfast restaurant

Address: 925 Frontier Cir E Suite 200, Lake Stevens, WA 98258, USA

Phone: +14255955352

Opening hours

Sunday: 7AM–10PM

Monday: 7AM–10PM

Tuesday: 7AM–10PM

Wednesday: 7AM–10PM

Thursday: 7AM–10PM

Friday: 7AM–10PM

Saturday: 7AM–10PM

Reviews

Manjinder Rai

Jun 2, 2022

This was a horrid experience. 3 booths next to us got their food before we did and they came in WAY after we did. At the 40 minute mark, I asked the waitress when we'd get our food and she said they're still making it. We ended up getting our food about 50 minutes after ordering. My omelet was made wrong and the eggs were dry like it sat on the grill for too long (also, it just looked messy and gross). The iced coffee was bitter even though the menu says that it's naturally sweetened. And to top everything off, when I went to pay, I was charged twice for 2 different amounts. I entered my first card, and it said declined so I tried it again, and it said declined. I tried my second card and it said declined but I got an alert from my bank that it was paid for $23.27. I checked my other account from the first card and it was charged $15.00. How is this even possible?! The waitress couldn't help so she took my info to have the manager call me. Of course he didn't call me so I had to waste time to do it. This was absolutely awful. I completely understand all of the 1 star reviews now. Also, what was up with the lady who was seating people-could she not help the ONE server that was working?!

Becky Thaut

May 18, 2022

The gentleman that was the host was very friendly and did an excellent job getting me to my table and making sure I could ask him if I needed help. The server was as well very friend, helpful, went above and beyond. Food was delicious and prompt.

chad alstad

May 9, 2022

The host at this establishment has horrible social skills. I can’t fathom how he still has a job with the way he was treating myself and other customers. Told there’d be a 20 minute wait. No problem. Mother’s Day, so completely understandable. We were waiting for a few more family members when the host came out and asked if he could seat a party of five ahead of me and I said well if there is a table available for my party I want it. He proceeded to tell me that this isn’t how it works with him. My party wasn’t here yet so he was seating someone else. In what world is that normal? I don’t care if I was there by myself waiting for 4 other people…. I want to sit down and maybe have a cup of coffee while I wait. Not to mention I wanted a table ready for my elderly mother so I got there early so she wouldn’t have to wait…. She ended up waiting because he chose to seat a party of 5 ahead of me. Then he said we could be seated after going back and forth with him for several minutes. He very slowly searched for silverware, then very slowly searched for menus…. You know, took as long as he possibly could because that’s the level of his customer service. Finally got seated and the waitress came over and apologized for him. There was another gentleman sitting by the host that told my wife he had been waiting forever as well and the host wasn’t seating him. After the fact we were told others had heard aweful things about this particular iHop…. And they didn’t disappoint. I will never go there again.

Joshua Wilson

Mar 15, 2022

At IHOP we were seated quickly and our orders were taken expediently. The food took a while to come out but they were busy and the food was good. The kids loved their funny face pancakes, my wife had strawberry pancakes and I had the fajita omelette. The staff was nice and checked on us regularly.

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Questions & Answers

Are you honoring IHOP's Military Discount there yet?

Mike Hood | Jan 4, 2019
Mike Hood | Jan 5, 2019

Thanks Tammy. Is it 20% like the others? It's one of the better veteran discounts around.

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What are the Covid safety practices like here?

People are asking | Mar 9, 2021
Justin Kendall | Mar 10, 2021

Not strict at all but I felt fine personally

Are All breakfast items available all day for ordering?

Alisha Skoglund | Jan 4, 2020
David Lierman | Jan 5, 2020

Yes

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Do kids eat free?

Meg Wagner | Jan 4, 2020
Julya Dahl | Jan 5, 2020

Sad! We were looking forward to the kids eat free part of this.

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Will this place ever recover from such failed management and service?

Dino F | Jan 4, 2019
barrett landon | Jan 5, 2019

If they get it together soon they'll have a chance. Lake Stevens wants to see IHOP be a success.

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