Address: 29 Highland St, West Hartford, CT 06119, USA
Phone: +18602365623
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mr Jim
I can’t say enough about the quality of care at this facility. For over four years our Mom was a resident and had great care here. People are the organization and this place has excellent people who really care about their residents. The staff here works exceptionally well as a team and I think that is because of their long tenure. You will find very low staff turnover here which contributes to the continuity of care as well establishing healthy relationships with their residents. You will find that many of the staff have been here over 20 years. You will be hard pressed to find another facility that can match that. While the physical presence of the facility may not lead you to believe that this is a top notch facility - it is. Again, the people are what makes this a great facility. Knowing that Mom was in good care when we were not there really helped our family be at peace. I can’t say enough about this team, especially those working in the southwest wing! Thank you to team Hughes for taking such wonderful care of Mom over that last four plus years. May the good Lord continue to watch over you, your families and those that you continue to care for each day.
Frederick Davis
Michelle Gonzales , I will like to make a complaint about her . My mom is an elderly women who has done nothing wrong to this person . She is mentally ,emotionally and physically abusive . She is very aggressive and impatient with her patients . I’ve seen her handle her own patients very aggressively and mistreats them and throws them around . It is horrifying to watch . I’m not sure how she continues to work there. I stopped taking my mother there because of this . She would throw her around and very very aggressive with her as well . I tried complaining about this they said they would give me a call back and I’ve never heard anything so I had to discharge my mother and moved her to a different facility. Thank God my mother is more happier. I hope this worker Michelle Gonzalez gets fired soon. And if you’re thinking about taking your family member here please just be aware.
Susan Ault
The staff at Hughes are so great! My mom has had excellent care while there. I am also impressed at how clean the facility is & no foul or pungent odors at, anywhere. Staff is very attentive & so amazing!!!
Avi B
The warmth in this home is contagious.
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Yes
Yes you can
No visitors unless you sit in the courtyard.
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