Glastonbury Health Care Center

Camille G

This place is the worst place please do not admit your family into this place there is much work to be done i feel for the residents that are still there management is a joke supervisors need retraining the whole team of cna or pca needs new trainging and Proper etiquette training as well if they stay insay wipe the building clean with staff thats there and start fresh If i had a choice or if this was last place on earth my family would not come to this place I pray they get better would love tonpost my personal experience however its no need place is worst then 1 star do jot send your family member it is not a peaceful place to spend your final days

Apollo

Administrator and DNS are terrible leaders who are are running the place into the ground. Not professional. There is no communication among the staff. The administrator never pops her head out of her office to see what's happening in her own facility. Not a "hands on" leader. Staffing is always short and only a handful of the workers are professional. Food is terrible. Housekeeping is doing a poor job of cleaning. This is use to be a 4 star facility at one time. You need better management to turn this place around.

Barbara Chapman

I am still waiting for someone, Cassandra, to call me about my husband's missing clothes. I filed a complaint with them and they said they needed more time to look for his clothes. I looked in the laundry myself and only found one pair of pants and shirt. They even put my husband in a Johnny because they said he had no clothes! It has been over 2 months since I filed a complaint and requested reimbursement. I just found out that the eyeglasses that he came out with are not his. They were brand new!!! I am disgusted at being treated with absolutely no respect from the administration. Note: I have been contacted by the Interim Administrator, Mark Fuerstein, who actively pursued a resolution to my complaint. Mr. Fuerstein was wonderful, kind and compassionate. After listening to my complaint, Mr. Fuerstein was able to resolve this matter in a very short period of time. Thank you Mr. Fuerstein.

Murtha Miltel

Great experience for mom.