BMS CAT

Category: Water damage restoration service in Concord, North Carolina

Address: 273 Executive Park Dr NE, Concord, NC 28025, USA

Phone: +17043893128

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Benjamin Moore

Aug 16, 2022

Very professional

Rashida Brown

Apr 2, 2022

I usually do not write reviews but the service that BMS provided was overwhelming poor quality.The project manager contracted out the work and the entire job took 6 months to complete. During this time our home was not a priority and it was obvious by the next to none interaction by the project manager from the start of the repairs. We were charged for work that was not done, did not pay for ruined food due to them leaving our refrigerator unplugged. We were charged for a large amount of wood to repair flooring and then they turned around and took the remaining bundles of the wood back but we were charged the full price as if they used in our home for the repairs. We were also charged for extremely large amount of boxes and packing materials that were never used. The cleaning crew was worthless and did not clean home and I had to clean my home myself and was charged as if they did. The packing crew used a spare office space to throw pillows and other house goods on the couch and floor but stated they packed and unpack from boxes. The moving crew they hired broke our recliner couch and until this day it has not been repaired. BMS removed insulation under the home during the mold restoration and never replaced the insulation until we told the project manager it was not replaced. Needless to say our home heating was working over time to keep our 3,500 sq ft home warm. BMS was also to paint the kitchen but ultimately did not and we had it painted ourselves out of our own pocket and clearly in the itemized breakdown of work it states they were to paint the kitchen walls. My warning is to look over the final bill to make sure you are not being charged for labor/work and materials that were not used or done. I would not recommend BMS for any home repairs. When we questioned the final over inflated cost we were threatened to have a lien placed on our home if we did not turn over the check to them.

Donna Austin

Mar 15, 2022

We had a busted pipe in our living room. The clean up group was wonderful, but can’t speak so highly about the clean up. I ask them to pull wallpaper off my bathroom wall then paint. They assured me it would be better to cover the wallpaper & paint. I trusted them, but you can see it didn’t turn out very good at all. They also came back to fix some bad spots on my bathroom wall. They must have used a different roller, because you can see roller markers all over the wall. They sent the clean up crew out. Two ladies came while we were at work. They were at my house for 30 mins (according to our cameras) & there was dirt still on the floor. Took more calls to get the clean up done.

Sharon Swaringen

Dec 2, 2021

Shannon was excellent! She listened to Everything I guess I said and handled all the problems. It was a pleasure to work with her.

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Questions & Answers

How often should my air ducts be cleaned?

BMS CAT | Sep 16, 2021
BMS CAT | Sep 16, 2021

According to NADCA (National Air Duct Cleaners Association): Commercial, industrial, and healthcare facilities should have their air ducts and system inspected every year. Additionally, it is recommended that new and existing HVAC systems that are part of a construction, retrofit, or remodel project be inspected and verified as clean before the system is permitted to operate.

How do I know my air ducts should be cleaned?

BMS CAT | Sep 16, 2021
BMS CAT | Sep 16, 2021

It is important to understand that contaminated air ducts may not be the only cause of increased dust deposits or illness. Be sure to explore all possible causes with your doctor and speak to professionals when examining your environment. Below are signs that your air duct system may need to be cleaned: - Furniture seems to be attracting more dust and dirt than usual. - Occupants frequently suffer from colds, asthma, allergies, or other symptoms of respiratory illness. - Possible microbial growth or mildew on parts of your system. - Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the property from your supply registers.

How does BMS CAT restore and clean up water damage in my home or office building?

BMS CAT | Sep 16, 2021
BMS CAT | Sep 16, 2021

Our skilled technicians will perform a thorough inspection and assessment to determine the extent of the damage. We build an estimate and scope of work to make use of specialized processes and start restoring the affected areas immediately. The first step is to remove any traces of standing water. If left unaddressed, the residual moisture, combined with humidity, can lead to mold and mildew growth. The moist and damp environment is stabilized by using large air dehumidifiers and air movers to extract moisture that can cause further growth of mold and mildew. Fresh and dry air is used to stabilize and further dry the environment. Carpets and flooring are either disinfected or replaced, and all surfaces are cleaned and dried. Our construction teams can come in after the restoration process has been completed to make any necessary repairs.

I just noticed some sort of growth on my wall. What should I do?

BMS CAT | Sep 16, 2021
BMS CAT | Sep 16, 2021

Mold requires moisture and a food source to grow. Thus, it’s very important to stop the source of water. Do not disturb the growth, or try to remove mold yourself – as this may cause spores to become airborne and spread to unaffected areas. Do not apply direct air movement from fans or your HVAC system to the growth. If you believe your property may be experiencing issues related to mold, contact a professional mold remediation company for further evaluation.

My home or business has just experienced a fire. I’ve called a restoration company and my insurance company. Now, what do I do?

BMS CAT | Sep 16, 2021
BMS CAT | Sep 16, 2021

Do not walk on a damaged carpet, or sit on upholstered furniture unless absolutely necessary. Turn off the HVAC system so it won’t distribute soot and odor further throughout your property. Do not attempt to wipe or wash walls or other absorbents/porous surfaces.

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