Cox Store

Mike McCoy

There should be a way to leave 0 stars. This is one of the worst companies to do business with. Stay away from them if you have a choice

brian sullivan

Never do business with these guys! The data caps are ridiculous, I've gone over once and they've threatened to bill me. They raise rates after the intro period and charge absurd amounts for plans. The cancellation number just disconnects you. I finally had to use chat to cancel and he refused to cancel me and started asking me questions. Had to file BBB for the second time. Worst company of the decade!

Jojosdad 1

Like others I'd leave negative stars if I could. Where is the government oversight? I've never felt as if I'm being ripped off as much as I do with Cox. I never appreciated my former cable provider until now. Before moving across the border to CT, all that was needed was one DVR in the house, the other TV's could view recordings on that DVR. Not with COX, each TV will require a DVR. What I used to get in a mid tier package (Discover, History, Science, etc) is now only available in the top tier package with Cox. They will attempt to tell you the router that you know is compatible, isn't. Think you're going to cut the cord and stream, well guess what, Cox is the only cable company I know that has data caps. But you won't know that they have data caps until you get your bill. Plugged in an old Free Air antenna and was shocked to get 45 english speaking channels. As a result I've informed the household that in 30 days we will be going the free air route. There is no chance I can continue to pay $250+ a month just to watch TV. Cox has just ruined it for me. I feel so dirty.

Chad Bannish

Angel was very rude and not well tempered. He was not only rude in the store but I’m the phone aswell if your looking for good customer service And to actually be assisted if you have a problem I’d recommend going somewhere else or to another cox store