Once Upon A Child West Springfield

Category: Children's clothing store in West Springfield, Massachusetts

Address: 1458 Riverdale St, West Springfield, MA 01089, USA

Phone: +14132099675

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

natacha melendez

Aug 18, 2022

Great place great experience

BmcC102

Aug 4, 2022

Clean, ORGANIZED, store. Wow! Helpful, knowledgeable, and friendly staff.

Stephen Malboeuf

Jul 28, 2022

Wonderful shop. Everthing is kept clean and they have a great selection. Will be back there soon

Tori

Jul 25, 2022

Screw this place. Told me an item could be returned within a week as I was concerned if it would work. I brought it back two days later and they refused to accept a return and goes we can’t and won’t. Don’t know why the cashier told you otherwise. Thanks a lot for having me be out $50 on a useless item! Cashier/employee JME should not have said it was returnable if it was not.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 15, 2022
Once Upon A Child West Springfield | Sep 15, 2021

Hello, Thank you for your question. Everyone’s safety is our highest priority. We require that all customers and staff wear face masks per Governor's order. We ask that all customers come alone if possible, as we are following state and local government regulations and limiting the number of people in our store. Hand sanitizer is available for both customers and employees. We are maintaining a strict cleaning schedule, and frequently sanitizing common areas. We have 6ft of social distancing reminders throughout our store and at the registers. We hope this answers your questions. Please feel free to contact us with any other questions.

Do u sell size 10 boys stuff?

Samantha | Sep 16, 2019
Vimaris Davila | Sep 16, 2019

If they sell size 10 in boys?

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I have a 4MOMS bounceroo in perfect condition. Will they take it?

Chris Daviau | Sep 16, 2018
Jen Harvell | Sep 16, 2018

Make sure it works correctly

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Do they buy a 4moms mamaroo vibrate bouncer? Perfect condition. And does anyone what i could maybe get for it

Chris Daviau | Sep 16, 2018
Michelle Sanchioni | Sep 16, 2018

Yes they buy them u wont get what they sell it for. U will get something.

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I have nice name brand shoes in very good condition...do the buy things like that and how are they with buying used stuff

Marco Martinez | Sep 16, 2018
A.D's Adventure | Sep 16, 2018

They take all types of clothing except for used hats and blankets.

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Is it worth it to trade in your clothes ? And what kid sizes do they go up to ?

Vanesa Scott | Sep 16, 2018
KrisJasC | Sep 16, 2018

It is worth it if you are receiving credit to buy clothes. They give you more than if you were to receive cash which is not much at all. I do it for credit personally and spend it on new clothes. They do have a good selection and my son loves finding new toys.

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Are there shopping carriages in store?

Lisa Pessolano | Aug 18, 2022
Once Upon A Child West Springfield | Aug 18, 2022

Yes! Hope to see you soon.

Q: do you guys sell littlest pet shops?

Sad. vibes | Sep 15, 2020
Once Upon A Child West Springfield | Sep 15, 2020

They will come in sometimes, but they are not regularly available thx for checking with us

do you buy on Sundays?

Gretchen Desgres | Sep 15, 2020
Once Upon A Child West Springfield | Sep 15, 2020

yes we do. We are open 12pm to 5pm. Thanks for asking.

Do you guys wash the clothes before selling them?

Ashley Jerome | Sep 16, 2019
Betzaida Lasanta (Betzy) | Sep 16, 2019

They ask for before buying

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Looking for winter coats for a 7 and 6 year olds?

brake down | Sep 16, 2019
Once Upon A Child West Springfield | Sep 16, 2019

Hello, give us a call at 413.209.9675 and we can let you know what we have in stock depending on the size and gender you need. Thanks!

I have two car seats still in a box do they take it

Jackie Borges | Sep 16, 2019
Once Upon A Child West Springfield | Sep 16, 2019

Thanks for checking with us. I'm sorry but we do not purchase car seats.

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Do you carry pack'n plays

Cecile Favreau | Sep 16, 2018
Jen Harvell | Sep 16, 2019

Yes they do...both stores

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If I tried to turn in clothes for money at one location, can I go to amother one to try to sell the rest or is it that if one is overstocked that they all will be the same way?

Ryanne Kukla | Sep 16, 2018
Reghan Chariter | Sep 16, 2018

Depends on why they didn't buy them, if it's condition they may not take them at the other store...over stock being the reason they may take them.

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Do you sell baby walkers?

Michele Sanders | Sep 16, 2018
Berto Cruz | Sep 16, 2018

Yes

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If my house smokes can i wash and cry my stuff and bring it to you guys right after

Lizz Ritchie | Sep 16, 2017
Mariela Mariela | Sep 16, 2019

Why you guys ONLY buy recognized brands? You should specify that on your website. I went yesterday and brought a bounch of clothes and great great condition and from the whole bag the store only wanted to pay me 13.00 dollars for about 20 items including some new clothes !!! ( and of course only the expensive brands) I was even going to buy some clothes from the store and decided not to...I think the store makes a lot of money from the stuffs you sell them but wants to pay you “ nothing” for the clothes you bring in.

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