I called sams club in Medford to ask a question and was treated rudely by 2 of your employees. I was just wondering if that is eceptable behavior for your employees to be rude to your members?
Dorothy Luparello | Sep 16, 2018
Daniel Ferraro | Sep 16, 2018
You should call the customer service # that is listed on their website or go on their Facebook page and post your message. I believe that you will get a response either way.
How do I get reimbursed for my rewards money I earned last year? I contacted sam's club credit services and they told me to contact customer service... thank you
john sey007 | Feb 17, 2022
William Smith | Feb 17, 2022
Should go right on the membership card..
do you accept american express
Cynthia Rivera | Sep 15, 2021
Vivian Pontieri | Sep 15, 2021
Yes we do all Major credit cards
Does Sam's Club in Medford NY have a propane tank exchange?
Guy Heath | Sep 15, 2021
Tony Licari | Sep 15, 2021
I know they have propane so I'm pretty sure they might
My husband and I purchased a Serra perfect sleeper queen size mattress approximately two years ago and now have found that the edge support on one side has sagged and has no support when getting out of bed. Is there any kind of warranty?
Kathleen. Yes you can! Go to courtesy service desk, they will provide you with a pass and you can used your gift card. Gas station at this location on medford is always great affordable gas. Enjoy your shopping at Sam's club! Be safe muuuuah
I thought that if you shopped there without a membership, they just charged you 5-10% above the stated price. They don't check for a membership card at the door.
Can I make an appointment for the cellular phone department? If so how do I go about doing do?
Bryan Ludyny | Sep 16, 2019
Daniel Ferraro | Sep 16, 2019
I don't believe so as it is essentially a Kiosk operation.
If a product is brought online can it be returned to a club store
Robert Coleman | Sep 16, 2019
Paul S | Sep 16, 2019
As per Sam's Club Website:
Most purchases made on SamsClub.com may be returned to any Sam's Club location in the U.S. If an item purchased online cannot be returned to a Sam's Club location, it will be noted on the products item page. Golf carts, vending machines and auction program purchases are a few examples of items purchased online that cannot be returned to a local Sam's Club.
Unfortunately, SamsClub.com is unable to process returns for the purchases you made in a club.
Most purchases made in a club may be returned to any Sam's Club location in the U.S. except:
Adult Beverages (Wine, Beer and Spirits). If adult beverages are eligible to be returned, they must be returned to the location where originally purchased.
Cigarettes and Tobacco Products. If cigarettes or tobacco products are eligible to be returned, they must be returned to the location where originally purchased.
If you ordered it online, check your email for a receipt and log back into your account. Maybe he never completed the purchase and it is still in the cart.
As long as it's a Visa, MasterCard or Amex you can. Not sure about Discover card though. If it's a gift card, you may have an issue but you can always check with a manager there
Each location tends to carry diffrent brands' items. Your best bet would be to check Sam's Club via online and choose to order it via online or visit the particular store that carries your item of choice in person.
The hours depend on your membership. The higher tier can get in at 7am, the lower at 10am. I think they are open until 8pm. You can check the website for the membership fees.