Jillian's Pooch Paradise

jamie irving

Stopped in last Saturday because I saw their great reviews and was right up the street from my house and a nice lady came out and gave us a budget information and booked one of my three dogs for a bath and brush on Monday. While we were talking she said one of the groomers pulled in and she will have her come over and talk to us this is where I got a little odd she talked to the groomer and she had no interest in coming over to the car and talking to us and then proceeded to go inside the building. The nice lady came back over and said she just wanted to grab her dog and go so we’re all set for Monday. I got a call on Sunday by a Scott who said they have to cancel the appointment because the owner does not want to take on any new clients at this time. The nice lady that booked the appointment originally said the owner was out on maternity who is the master groomer but they still do simple grooms like bathing and brushes which that is all my dog is required. Had I known they would not be able to perform the services they said they could I would have booked my dogs out another groomer but instead now had to wait a few more days to get my dogs into another grooming salon. They don’t really seem like they are organised over there and I will not be returning. It’s a shame because I have three dogs that I was looking to have a place that did boarding and grooming which is what they do. Scott seemed annoyed that he had to call and cancel my appointment and didn’t offer any real sympathy.

Nancy Nixon

I miss you Ben see you Saturday Ben loves it there no complaints

Jim Mitchell

I don't take my boy in regularly but they always take him when I need them to and they remember his name every time, regardless of how long or has been. He always comes back tired which is great for all involved.

Leo Buckley (LB3)

Quite simply my dog loves it here! Great staff and people!