Massage Envy

Category: Massage spa

Address: 75 Alafaya Woods Blvd, Oviedo, FL 32765, USA

Phone: +14073666400

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

Steve O

Sep 11, 2022

Update: I did eventually get in contact with management and they did help us out with our request. I have been a massage envy member for 13 years, I specifically went out of my way and moved my membership from its home location to their location to help them out. The reason for the 1 star is due to lack of communication. I have called this location 4 times over the last month to try to get help moving massages from my wife’s account to mine. I’m not the type to leave 1 star reviews, but I feel as though this is warranted. Management, you’re more than welcome to call me to try to make this right.

Claudia Guzman

Jul 21, 2022

They have the worst manager (Annette) who instead of trying to solve an issue with a customer that's been client for over 3 years, will scold you with a really bad attitude as if you were her child! Totally unacceptable! Hope you ever have an issue there because managers won't help at all!

MARA

Apr 17, 2022

These people don't want to work. I called, no answer. I went to the location in open hours. Door was locked and nobody came out to open. So mad. What a waste of time.

jessica less

Apr 10, 2022

Zero customer service and they are just rude. Go to the Waterford one, it’s better

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Questions & Answers

How long is a facial?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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