Krispy Kreme

L Harris

Went to pick up free doughnuts for a 2022 high school graduate. Nice promotion!

Tommy Thang

Placed order in advance by three days, picked up as schedule, and the order is wrong. Ordered two dozen that included one glazed original and one custom mixed. Upon arrival the glazed dozen were ready but the other dozen was not and while waiting the employee filled the custom dozen and told me the order was accurate & complete. When I returned home I checked my custom dozen and only received 4 out 12 doughnuts that I actually ordered (2 chocolate iced filled and 2 jelly). The store employee at drive-thru without any notice or providing any options substituted more glazed original (even though I already had a dozen), cinnamon sugar (plain), and lemon filled (yuck) vs. cake batter, chocolate glazed, and strawberry iced. So I end up paying for doughnuts I did not order or want. I've already reached out to customer service who said they would review with the store, but I have not heard anything in weeks. The store is unreliable with online orders... sometimes they're ready, sometimes they're not. Sometimes they want you to pickup inside and other times drive-thru only. And many times what you order will not be what you receive. If you arrive early 6 AM-6:30 AM, good luck since they'll open when they feel like it and make you wait until they do. If you pick up in the evening after 9 PM expect the employees to be more concerned closing the store at 10 PM than taking care of their customers. Whether early morning or near closing hours this store regularly keeps as many lights off except the minimum so you can't tell if they are open or closed... easy to notice when you drive by them 2x a day. The store might look deserted and very dark, but they're actually open. Even though Krispy Kreme doughnuts are amazing, I would not recommend this location until service improves and management actually cares about their customers. Maybe if things improve on the next couple trips I'll update this rating in the future.

Courtney Lytle

DO NOT go in the morning. I went to buy 4doz glazed for my students on Exam day. I even waited until they'd been open an hour so they'd have fresh donuts. NOPE everything in the store was a day old. The manager says they won't have fresh until 9am at the earliest. What kind of donut shop sells day old donuts at full price and has nothing fresh to sell in the morning???? My students will be seriously bummed and I'm furious that I went out of my way first thing in the morning to buy day old nasty donuts from the refrigerator!! Worst Krispy Kreme ever. I didn't discover they were stale until I left. The manager was polite and did offer a refund, but he doesn't understand why I care. He thinks day old refrigerated donuts are perfectly fine. So this is normal operations, not just a bad morning.

Vaughn Johnson

They just need to update their order menu on the drive thru window, because all the donut flavors are not listed, only four choices, it's best to go inside to see all the variety of donuts that they have. But the 4 different donuts that I did order were marvelous. Thanks