Address: 6481 W Newberry Rd, Gainesville, FL 32605, USA
Phone: +13523312222
Sunday: 12–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Hanah Dunnigan
Yesterday my Mother bought a dress there that had a cardigan with it, and the check-out lady put the dress in the dress bag. when we arrived home my mother went to get the dress out of the bag and the cardigan was missing. Long story short, we search everywhere in hopes to finding the cardigan but we didn’t have any luck. So today we went back in hopes of finding it at the store and we was accused of being dishonest about the cardigan. I don’t know if the check out lady got distracted, or something and forgot to put the cardigan in the bag with the dress but We know for a fact that the Cardigan wasn’t put in the bag. We even tried to just return the dress back and get a refund, but they wouldn’t let us because some of the outfit “wasn’t completed” even though that was the whole reason we was there. We will definitely be talking to corporate about this.
Roberto Vega Roberto
Excellent service and good prices
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It's been the days since you posted this, hope you made it home safely by now.
No. The general manager says they are definitely not. At least no time soon.
2pm
Through the jcp website or app. You can also call the customer care line
Please use the store website. This is a mapping application.
I am not a JCPenney representative but as a frequent shopper I know they have a limited selection of maternity clothes in the Gainesville store. I recommend shopping online and shipping to store. You can even try items on at the store and return them right there.
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