National Car Rental

Theony Athanas

Been with National for two years - rent a car every week due to my work. I am an Emerald Executive Elite member due to renting cars all the time. The last 3 times I’ve gone to Punta Gorda Airport to pick up a car I am given cars that have high mileage or scuffed or smokey smelling inside. They used to offer an upgrade once in a while which was really kind and really nice however it seems that management has changed there and I don’t feel like it’s even a consideration for being a loyal weekly renter. Other National rental places in Sarasota or Ft Myers etc., are a lot more accommodating

doug sittser

Insurance coverage was offered and I took it. Attendant told me I could call my insurance to verify my coverage then cancel the additional coverage. I tried to call 4 times with no answer. I ended up getting stuck with the extra insurance at $30 a day. Cost me $120 total. They would not resolve it even after I contacted corporate.

Sharon Haxton

Made a reservation prior to arriving at punta gorda airport through national car rental, emerald aisle. The wait is 1 1/2 hours at a minimum. They say they have 150 reservations and 2 people working the counter. They are currently waiting for people to drop off a rental car so someone else can get it. According to emerald aisle we should be able to enter a separate line. They have a sign that indicates that. However, we were told they can’t honor that. Poorly managed and very frustrating.

Leslie Ballard

Got a great price for a Mustang convertible while I was in FMB. Downside was it was parked next to a tree and when we got inside ants were crawling everywhere. It took a day to be free of the ants. I would have asked for another car but after flights and waiting in line that wasn't about to happen.