Cracker Barrel Old Country Store

Valerie Ballard

Only reason I gave a 2 was for one cashier who was very nice and considered , I order from. Home and the said 15 min, by the time I got there it maybe 20min I waited for over an hr they said it was the biscuits. This don't make no sense I believe they forgot and they were rude so.e young kid was gonna make me pay twice...worse the food was cold and it was fish fri...

Kenneth Meredith

I have put considerable thought into this review , I have been a regular customer at Cracker Barrel since 1983 and had always had good experiences until a management change at the somerset ky store. my first bad visit happened when we were served green scrambled eggs , when I showed them to the manager instead of trying to make it right i was instead told it might have been from the cook cleaning the grill which didnt even begin to explain why the eggs where green , was not offered any solution not even an apology and was charged full price even though we sent that plate back , had another small incident but let that go because they were super busy but todays experience was the last straw we were seated , brought out a basket of biscuits with one thing of jelly and no silverware , my daughter ordered coffee with creamer , nothing to stir with , after a good 30 min still no silverware after asking twice , no offer of a coffee refill , finally part of the food came out served in a very small plate that barely help part of the order , i finally got the managers attention , he brought out the gravy and biscuits for our order no room to put it on the plate , still no silverware , i finally went and got that myself , then ask manager about some coffee he came out and filled my cup turned around and walked back to kitchen without refilling the other two cups at the table , food was very cold and poor quality , original waitress finally came by the table to drop off bill after and hour and 20 minutes of totally ignoring our table , not offer at all to make any of this right , ive never ask or expected any restaurants to ever comp a meal but if ever there was a time that i expected to have this happen it was today instead we had a large bill for below par food and service with only an insincere sorry about that , needless to say after being a faithful customer for 40 plus years , eating there an average of 3 to 4 times every week the 3rd strike and im never going back , im sure myself and immediate family and friends never going back will probably not even be noticed by the establishment but its very sad that such a well established and loved stores service had declined to such a low level , sincerely a very unsatisfied customer

Jonathon Bronson

Sirloin steak was absolutely phenomenal. Cooked to order juicy was able to cut with a fork easily my compliments to the chef ... Waitress was on hand should of needed anything kept coffee full

Beth Ann Smith

HORRIBLE management won't eat there again. Hair in my eggs disgusting. Cashier offered to get a manager I definitely wanted to let them know about the hair issue but I about vomited and had to pay and leave. So I tried to reach a manager just to let them know...on hold till I was hung up on. Called back and still no response. I will say however the waitress Trish was great. Two stars for the waitress and (gift shop) cashier.