The UPS Store

mike howard

Very helpful staff

Leslie Scaletta

I have been a customer at the Placida Rd by Publix for several years. Most employees are courteous and helpful however the owner never smiles and always acts like she is doing you a favor. Recently I ordered something that came in a very large box. When I ordered it was not stated it would be shipped in one large box or multiple boxes.She was rude, accusatory, and said she can’t accept packages of that size. First of all I was never made aware of a size restriction there. Second after being a customer for several years she could have explained nicely but that was not the case. Thirdly she was mad at me because the box was large and her store is “too small” for large packages so I was told I had to remove the package before the store closed that day. Overall, even though that location is the most convenient for me I will be using a location where they treat their customers courteously.

Jordan Frevert

Good: Very courteous, professional, and quick service. Employees seem to be knowledgeable and capable in finding the best way to ship something. Though I have never dealt with management, the owners' replies to other customer reviews lead me to believe that they value customer satisfaction and quality of service. I've never been disappointed with my experience at this store. Bad: The 30% markup on stamps ($4 on an $11 book) is unnecessary. Granted, assuming these stamps are purchased according to USPS guidelines then they are not breaking any laws. But this seems to be an unnecessary and greedy money-grab. Though I paid for them and raised no issue, I will probably not use this store's services anymore after finding out about their markup on stamps, especially given the fact that not even gas station convenience stores place such a high markup on a product. A quick trip next door to Publix would have gotten me (and you) stamps at the correct price.

John Tinelli

Karen and Lisa are experts at getting your job done quickly and very cost effectively. Both ladies run the whole business multitasking with a smile. This business runs better than Staples for less $$$!