Orange County Utilities

Category: County government office in Orlando, Florida

Address: 9150 Curry Ford Rd, Orlando, FL 32825, USA

Phone: +14078365515

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Amanda Yao

Sep 9, 2022

Terrible

Wanda Gregory

Aug 29, 2022

To many old miserable people work here this lady sneezing all over the place she sic and still inside working the window I mean lithely sneezing all over the place they need to hire more young people these people do more time talking to each other instead of helping customers look at the reviews it don’t lie I hate this place

Didijolie

Jun 7, 2022

They have the worst customers service ever Ive been at the same address for 12 years and always go to their office to make payments but I’ve noticed that some people in there are nasty. Their supervisor named Shawn this employee named Maria was talking to me like I was her friend . They would not let me talk or ask any questions . No professionalism at all I felt so disrespected. Never again .

Paul Hickey

Apr 4, 2022

Huge thanks to everyone at Orange County Utilities, especially Maria Rivera, for outlining the process and for the outstanding customer service. Absolutely 5 stars!! I honestly had no idea how to go about setting up the account in this way so thank you all for your input and direction, so much appreciated. I started this inquiry on Friday afternoon and by lunchtime today was fully informed on how to achieve my objective. 1 phone call and numerous emails provided the responses and direction I needed. My emails were responded to in record time. Thank you, thank you, thank you! :-)

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Questions & Answers

How much is the cost to connect with the city I have a septic system

Marlen Perezaguilar | Sep 14, 2020
Norma I. Lopez | Sep 14, 2020

I'm sorry, but I don't know. when I connect my service, was about 15 years ago.

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Where can I make a payment in person?

Mark Geier | Sep 14, 2020
Orange County Utilities | Sep 14, 2020

Utilities Administration located at 9150 Curry Ford Road, Orlando. 32825.

Can I get a second trash can? I have a large family.

Monica Ballard | Sep 15, 2018
Monica Ballard | Sep 15, 2019

I've heard of people having someone else on there property one using address with A the other using same address with a b maybe that way is exceptable

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what is the ein number for orange county utilites.

D Bloom | Aug 15, 2022
Orange County Utilities | Aug 15, 2022

Hello, Unfortunately, we're unable to provide this answer over Google Answers. Please contact our HR team for this information.

Why is my water in Hunters Creek rusty looking?

Carol Spellman | May 17, 2022
Orange County Utilities | Jun 16, 2022

Hi Carol, We would like to speak with you further about the issue. Please call Utilities Emergency Dispatch at (407) 836-2777 anytime (representatives are available 24/7).

Did the water bill go up. As of 2 months ago I’ve been paying only 25.00 now all of a sudden for 2 months it has jumped up to over a $130 . Please explain why this is so. Thank you. Sincerely, Marianne Mcilrath , 7218 Jaffery Ct, Orlando, Fl

Marianne McIlrath | Dec 18, 2021
Orange County Utilities | Dec 18, 2021

Hi Marianne, Good afternoon! For billing issues, please contact our Customer Service team by phone at (407) 836-5515. Representatives are available to answer your questions Monday – Friday, 8 a.m. – 6:30 p.m.

If owner thru tree leaves in street draining sewage..who to call to report ??

Ahmed Mohamed | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

Hi Ahmed, Thank you for reaching out. Please call 311 to speak with a representative about your concern. A staff member will be able to route you to the appropriate team.

Who do i call if i want to dig in my yard.

Ricardo Rodriguez | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

Sunshine 811: Dial 811 or 800-432-4770, or visit sunshine811.com

Can I make a payment via check on behalf of someone's light bill

Gloria Torres | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

Orange County Utilities provides water, wastewater, and reclaimed water service but not electricity. We will accept payment by check for someone else’s account as long as the appropriate account number is noted on the check. There is also a guest payment option if you would like to pay online. Visit www.ocfl.net/WaysToPay for a full list of payment options and contact information.

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how do I change the crdit card being billed to another

Raymond Elias | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

To change the credit card currently being billed, visit www.ocfl.net/PayUtilities, create an online profile if you don’t already have one (or sign in if you do), and update your credit card information by clicking the “Manage AutoPay” link. You can also change your card using our automated phone system at 407-836-5515.

How can I get service turned off?

Holly Prince | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

You can submit a request to stop service online at www.ocfl.net/PayUtilities or call 407-836-5515.

Do you supply water for 9256 Pecky Cypress way. Orlando fl 32836

Aiman Samman | Sep 14, 2021
Orange County Utilities | Sep 14, 2021

Yes, Orange County Utilities services this address. For information on starting water service, please visit http://www.ocfl.net/WaterGarbageRecycling/WaterService.aspx.

Does Orange County have a facility for Shredding Paper Documents?

Hank Dressel | Sep 14, 2020
Herbert Betancourt | Sep 14, 2020

No

If I am 7 days late on utilitie bill, will they shut me off?

Mary Leisler | Sep 14, 2020
Orange County Utilities | Sep 14, 2020

Please call our customer service line at 407-836-5515 to speak with a representative Monday - Friday from 8 a.m. - 6:30 p.m. They can help you with any account questions as well as options if you are behind on your payment.

Who can I call to have a tree removed on the county side of my property?

Holly Prince | Sep 14, 2020
Orange County Utilities | Sep 14, 2021

For assistance, call Orange County's 311 Information Line - 407-836-3111 (www.ocfl.net/311) and your inquiry will be routed to the correct department if this is a county responsibility.

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could i leave an old sofa in front on my house on the street and will be pick up?

Jaime Guarnizo | Sep 14, 2020
Orange County Utilities | Sep 14, 2020

It depends on where you live. If you are in the county's curbside collection program you can place a sofa out for collection on your large item pickup day. To check your schedule visit www.ocfl.net/CollectionSchedule or call the Solid Waste Hotline at 407-836-6601.

Can you give me an update on permit application 20-U-013

Frank Hoke | Sep 14, 2020
Orange County Utilities | Sep 14, 2020

Thank you for the inquiry. Can you provide us with additional details about or services requested with the permit so we can send this to the correct section?

What is Orange county doing regarding the virus regarding payment

Alison Borel | Sep 14, 2020
Orange County Utilities | Sep 14, 2020

Customers can contact Orange County Utilities Customer Service at 407-836-5515 if they have any questions about their account or need to make payment arrangements. Additionally, service disconnections for water customers are temporarily suspended through March 31. Updates will also be posted on Orange County's website at www.ocfl.net and social media channels.

Is there garbage and recycle monday Sept 2 pick up?

Robin Richardson | Sep 15, 2019
Kevin Begy | Sep 15, 2019

No there is not. At this point there is no pick up Monday or Tuesday. Since there will be a two day delay Monday's pick up would occur on Wednesday and Tuesday's pick up would occur on Thursday. etc...

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I do not get the bill of water. And I've called several # tel. And nobody can tell me the amount because I have to pay it along with the rent for today ... can someone guide me?

Carmen Rivera | Sep 15, 2019
Orange County Utilities | Sep 15, 2019

Call Orange County Utilities at (407) 836-5515.

What is the difference between reclaimed water and regular water

Beverly Knapp | Sep 15, 2019
Thomas Pleis | Sep 15, 2019

Don't drink reclaimed water. It's usually used for watering plants. It is also treated

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what day I can turn om my irrigation system. I live in 10089 Savannah Bluff Ln,Orlando Fl. 32829

Jesus Taborda | Sep 15, 2019
Orange County Utilities | Sep 15, 2019

Looks like your address is in the City of Orlando so you may want to check with them, but, in the county, odd-numbered street addresses just changed to Wednesday and Saturday through November 2 when it goes back to just Saturday.

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Where do i mail my payment

Mary Alvarez | Sep 15, 2019
Orange County Utilities | Sep 15, 2019

Send a check or money order along with your bill payment stub to: Orange County Utilities Department, P.O. Box 628068, Orlando, FL 32862-8068.

can i make application on line for new service

Hilton J. Soto | Sep 15, 2019
Orange County Utilities | Sep 15, 2019

Information about online options is here: http://www.ocfl.net/WaterGarbageRecycling/WaterService.aspx Please contact us at least three days before you need the service.

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CAN I SEE MY BILL ON LINE?

Diego F gaming | Sep 15, 2018
Ashley Smith | Sep 15, 2018

Yes. Have to setup an account. Call them and ask for the information you'll need. You'll have to create a password and username.

If this is not the correct dept., please forward. Can SOMEONE let me know how I can have 2 obsolete pieces of telephone equipment removed from my property? They are truly a hazard now, as I have tripped & hurt myself.

Diane Walton | Sep 15, 2018
Orange County Utilities | Sep 15, 2018

Ms. Walton - This utility only provides water, wastewater and solid waste services. You may want to contact the phone company for this request. Most landlines in the area are serviced by CenturyLink. Thank you.

What is going on with the open water on greyson in park manor area and should we boil water

Patricia BEale | Sep 15, 2018
Orange County Utilities | Sep 15, 2019

There are no boil water advisories in place at this time. Call emergency services in to 407-836-2777.

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How can I get a job

Amilcar Quiles | Sep 15, 2018
Thomas Pleis | Sep 15, 2019

Apply online or in person.

How to pay apopka utility bill online

Everett Stewart | Sep 15, 2018
Thomas Pleis | Sep 15, 2019

Go online and pay your bill by logging into your account...

Where can I get rid of furniture

christina marte | Sep 15, 2018
Orange County Utilities | Sep 15, 2019

If you live in unincorporated Orange County, you can leave furniture out on yard waste day as a large item pickup. The service is offered weekly for items that fit in the size of a small pickup truck.

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