Pot on Fire & Tea Bar

Category: Asian restaurant

Address: 3926 Grand Ave F, Chino, CA 91710, USA

Phone: +19095667777

Opening hours

Sunday: 11:30AM–3PM

Monday: 11:30AM–2PM

Tuesday: 11:30AM–2PM

Wednesday: 11:30AM–2PM

Thursday: 11:30AM–2PM

Friday: 11:30AM–2PM

Saturday: 11:30AM–3PM

Reviews

Leo Li

Jul 12, 2022

They won't serve you even there are available tables :( POOR CUSTOMER SERVICE!!!!! Even though there were vacancies, we waited for 20 minutes and we were not allowed to be seated. When I asked twice, they said that the waiter received the party at a party, but the waiter didn't want to ignore us, and made me laugh.

Suki Lee

Jul 12, 2022

Very terrible customer service. Very terrible service! I don't recommend everyone to come! Arrived at the restaurant around 12:50pm, and the server told us to waited for 5 mins so they can cleaned up the table. However, been waiting outside for 20 mins and no one is taking us to be seated and there are so many empty tables. The servers and managers are rude and literally should not be hired!! Obviously the restaurant has a seat, but it doesn't serve you or let you sit-.-

GuangKai Chan

Jul 12, 2022

Poor service!!

Kenneth Smith

Jul 6, 2022

I liked the food. The hot pot was very hot which is good, but there wasn't a way to turn it down. My partner had them put it out which might be the better way to go as mine just kept smoking.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 14, 2022
Michelle Sheen (Ellie) | Sep 14, 2021

As of 2/8/2021: They only have a few tables available to for sit down (which is at the entrace of their store). I recommend getting there right when they open to make sure you get a seat. The tables are spaced far apart so you're not likely to eat near someone if you do dine-in.

Is there a vegetarian soup base selection on your menu?

Hsing Ring Ho | Sep 15, 2018
Barry Gould | Sep 15, 2018

Yes

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