Cafe Rio Mexican Grill

TAUNYA GREEN

My attendant was very friendly, nice and polite. Actually all of them were very nice. It looked like they were short staffed but seemed to be working it out!

Patricia Wiener

My family and I went to the Rio in West Hills and were treated so kindly by all the staff. We had such a pleasant experience I could not stop thanking the staff for the kindness and patience with us. I can’t wait to go back. The food was excellent as well but it was the staff that made it over the top. Please pass this on to the staff because they deserve the accolades . I could not stop talking about our GREAT experience. Thank you for having such wonderful working with you. Thank you thank you thank you 😊

Audrey De Leon

Some of your workers NEED lesson in food preparation and handling!!! They seem kinda rude and impatient too!! They dont even know the right way to prepare flour tortillas and to keep their customer's order " warm"! I Went in to buy the 2 for .99 cents 6" flour tortillas fir snack and one of the girls behind the counter just dumps it into the round foil tin pans opened and just passes it down like they didnt care!!! They used tin pan where they usually prepare the burritos and tacos in, instead of rolling my 2 tortillas into a foil which I thought they usually do so it can keep it warm!! And I was taking it to go too! But WHEN a customer in front of me also ordered the same 2 flour tortillas aside from his Taco order, the person behind the counter wrapped his flour tortilla in foil and HIS order was for DINE IN!! If you are really are a Mexican descent then you should know the right way to keep tortillas warm by wrapping them in foil whenever customers buy it, and NOT dump it into those foil pans in open air where it will get cold quickly by the time we pay for it!! Learn to do your jobs the right way! It doesn't take brain surgery!!!

N

It's a great system that you can customize to your liking, but I didn't know what to combine, so I ordered what I liked and ended up with a burrito that didn't have a cohesive taste 😭😭😭 It might be nice to have a recommended menu for burritos! ! The beans were delicious, but the rice tasted like plastic.