Mission Optometry

sevas tra

Gives conflicting information with no resolution. Bad customer service. Theresa hangs up on frustrated customers after giving out false information. Will not be back... ..Received a follow up call from manager Elizabeth, at 7:30 in the evening, two days after I filed my complaint. When attempting to relay the information she continuously interrupted me and mentioned details of her personal life as an excuse for the delayed response. Very inappropriate would give 0 stars if I could.

Linda Luna

Since the practice was sold the customer service definitely lacks here. My son has been going for severe dry eye although the employees don't even know it's a service that's offered. Every time he goes for a follow up, it's a different doctor and the prior doctor is no longer with the practice. They rescheduled my son's last follow up and when my son showed up timely for the rescheduled appointment, they continued to skip him and were estimating 40 minutes late. I know this because I had to inquire, not because they were sharing the information. The employees were too busy just chatting with each other so we just walked out. No customer service skills. This "practice" seems worse than a Walmart.

Yuan Sun

When glasses are ready, never called or email to inform client to pick up over about one month, they even said “ There’s no date record when it’s delivered to our shop.”

Krysty Gomez

Wonderful place my family and I go here. Ladies are wonderful with my kids. Love this place 🥰