Address: 202 E Front St, Traverse City, MI 49684, USA
Phone: +12317151856
Sunday: 8AM–5PM
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: 7AM–6PM
Zach Marsh
It wasn't busy upon arrival so we ordered right away. Staff wasn't overly friendly but they weren't dismissive either. Drinks were ok. Nothing special. I felt like my drink needed a little more sugar and cream, so I just added it at the side table. The inside was decent size with a good amount of seating. It was kinda cozy too. Overall, it was good but not great.
Stephanie Suero
This is my favorite coffee place. I order from out of state and the coffee is always fresh and delicious! I love the hand written notes I receive from this company. Delivery is super fast and the staff is so very lovely.
Simon Messerly
Stopped by on vacation, bought a bag of their light roast, opened it up at home and it is medium if not darker. Not bad but far from light.
MSU Sparty
How about you stop asking customers to tip on dry goods purchased from your store. When you prompted a customer to tip 15% and the coffee made was $4 but the tip ends up being $14 is wrong. It’s makes me feel even worse when the cashier doesn’t even know the difference between espresso beans and coffee beans. He made recommendations to my aunt about coffee flavors and answered a question she had with “I’m sorry I don’t know anything about normal coffee machines and am not sure if this will work”. He didn’t bother to explain that they could grinder the coffee if she liked or as long as she had grinder she could brew it like a normal pot of coffee. He was extremely friendly but had a clear lack of training to explain the basics of coffee. For a customer to feel frustrated and then to hit 15% tip and find out we tipped 3 times the amount of the drink they made for us is extremely frustrating. You should be prompting customers to tip only on service provided or the total….. I see this as unethical.
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We strictly follow all mandated covid safety practices as dictated by the Grand Traverse County Health Department, Michigan Restaurant Association and the State of Michigan. They are ever changing so the best place to find our most up to date practices would be on www.espressobay.com and also whenever new practices are rolled out we post them on our Instagram page. Safety is our number one priority. Thanks!
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