Espresso Bay

Category: Coffee shop in Traverse City, Michigan

Address: 202 E Front St, Traverse City, MI 49684, USA

Phone: +12317151856

Opening hours

Sunday: 8AM–5PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–6PM

Reviews

Zach Marsh

Sep 14, 2022

It wasn't busy upon arrival so we ordered right away. Staff wasn't overly friendly but they weren't dismissive either. Drinks were ok. Nothing special. I felt like my drink needed a little more sugar and cream, so I just added it at the side table. The inside was decent size with a good amount of seating. It was kinda cozy too. Overall, it was good but not great.

Stephanie Suero

Sep 12, 2022

This is my favorite coffee place. I order from out of state and the coffee is always fresh and delicious! I love the hand written notes I receive from this company. Delivery is super fast and the staff is so very lovely.

Simon Messerly

Sep 5, 2022

Stopped by on vacation, bought a bag of their light roast, opened it up at home and it is medium if not darker. Not bad but far from light.

MSU Sparty

Sep 4, 2022

How about you stop asking customers to tip on dry goods purchased from your store. When you prompted a customer to tip 15% and the coffee made was $4 but the tip ends up being $14 is wrong. It’s makes me feel even worse when the cashier doesn’t even know the difference between espresso beans and coffee beans. He made recommendations to my aunt about coffee flavors and answered a question she had with “I’m sorry I don’t know anything about normal coffee machines and am not sure if this will work”. He didn’t bother to explain that they could grinder the coffee if she liked or as long as she had grinder she could brew it like a normal pot of coffee. He was extremely friendly but had a clear lack of training to explain the basics of coffee. For a customer to feel frustrated and then to hit 15% tip and find out we tipped 3 times the amount of the drink they made for us is extremely frustrating. You should be prompting customers to tip only on service provided or the total….. I see this as unethical.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 14, 2022
Espresso Bay | Sep 14, 2021

We strictly follow all mandated covid safety practices as dictated by the Grand Traverse County Health Department, Michigan Restaurant Association and the State of Michigan. They are ever changing so the best place to find our most up to date practices would be on www.espressobay.com and also whenever new practices are rolled out we post them on our Instagram page. Safety is our number one priority. Thanks!

Do you have Bubble tea?

Rachel R | Sep 15, 2018
Benjamin Beck | Sep 15, 2018

No they do not.

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