Wells Fargo Bank

Nina Garcia

Bank of choice. My family has been with them for years

Mike

Seems like one of the Redding branches is always closed. They shortened the closing time to 5PM. I don't see how forcing customers to wait 45 minutes in line and only having 2 tellers available has anything to do with preventing the Covid-19. What a joke. Terrible customer service. I asked the manager why she doesn't hire more employees, and she told me that they did. If so where are they??? I have been a customer of this bank for over 35 years, but I am now very dissatisfied. Also it appears you have to speak spanish to work at this bank, isn't this the United States? We speak English here. 01/15/21: Thank you Wells Fargo for the sincere reply. It is a copy and paste of the previous reply to the person before me who also gave a one star. I do feel that a 1 star rating is being too generous, we need a 0 or even negative star rating system. I can't properly express my dissatisfaction by being forced to give at least one star.

Oleg Churyumov

Branch is closed..As an essential business, we strive to remain open where we can to serve you. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees and continue to monitor how we are responding to the COVID-19 situation as it evolves. Please visit https://www.wellsfargo.com/locator/ for updated branch availability, business hours, and to make an appointment. We appreciate your feedback and understanding, feel free to contact [email protected] with any questions or concerns (no account numbers). -Jessica, Wells Fargo HL Social

Leavitta Smith

Policies can be adjusted per branch and the “supervisor” on 8/11/2020 was unwilling to make any adjustments. By calling corporate it was verified that a California drivers license is a legal document even in a name change situation. They make it awfully difficult to cash a check for a class action lawsuit against them. This is why I stopped banking with Wells Fargo years ago! Chase gladly deposited the check with no issue.I'm very sorry to see this, and I'd like to learn more about your experience. Please email me at [email protected] with additional details, your Google username, and be sure to mention the Wells Fargo location you posted a review on (no account numbers). I look forward to hearing from you. -Jessica, Wells Fargo HL Social