Kroger

Corey Graves

I will no longer be shopping at this Krogers!!! The lady in self checkout I believe her name is Jeri? She is extremely rude. All of the times I came in she always gave me dirty looks. Which I chalked it up to maybe it was just her. But than I needed help with an item that was priced wrong, normally the bottles of Mountain Dew was 4 for 12$ but this weekend digital deals they were 2.79 a piece. Jeri the employee made sure she got everyone who needed help first then she tried to walk away as I asked her to please help she told me that I needed to wait until she was not busy. Are you kidding me?? So oi seen another employee and asked for help so the jeri girl came rushing over acting like she could help me I had told her the problem and she said no, you have to buy 4 to get that price I told her not this weekend and I even took the picture cause I didn’t want to walk back to prove the lady wrong instead she calls someone over and asked them to go back and check the lasy comes back and says yes the customer is fight. So she tells me she cannot honor that and that I would need to go to customer service. . So I did they rand me up no problem. Came home to find I had for got a bag so I call they say yes come and pick it up. Go all they way back and that jeri women asks can I help you? In a really mean tone I said yes I left a bag she has enough nerve to ask what was in the bag? I said does that matter I left it because of you and your non sense she said well I can’t give you the bag unless you tell me an item that is in it I was disgusted so I went to customer service and they got it with no problem. This Krogers Sucks!

Marissa Mittelman

Not only did they not have everything I needed, but they only had the self checkout open. I waited 12 minutes for the only person working to come scan my ID while I watched the other 6 people working stand around gossiping. The one person working spent the entire 12 minutes I was waiting helping another customer (who was wearing a Kroger sweater and was obviously an off duty associate) choose which pack of cigarettes she should buy. Then, when my receipt didn’t print, I asked if she could print my receipt and she audibly sighed. Ultimately this is not the employee’s fault for the lack of service but the corporation’s shortcoming for not providing their employees with adequate staffing or support, leading to burnout. I’m disheartened and disappointed and will not be returning to this Kroger again.

Chloe Good

I've been sitting in the parking lot for over 30 minutes now waiting to pick up my 7pm-8pm clicklist order. I called the store after 20 minutes to see what was going on and was told "we are really busy right now, call back in 5 minutes" ...... We are the only people in the check in spots. This isn't the first time this Kroger has taken so long to get my order out to me, what is the point of setting a time and going through checking in if the store can't manage to be prepared for my arrival? Will be using a different location from now on.

Amber Landry

Overall I like the store because it's not crowded but they tend to run out of stuff because it's a small store. Check expiration dates, just bought something that was a year past the best before date. Yuck!