Lion's Den

Category: Adult entertainment store in Columbus, Ohio

Address: 4375 Roberts Rd, Columbus, OH 43228, USA

Phone: +16145298501

Opening hours

Sunday: 8AM–12AM

Monday: 8AM–12AM

Tuesday: 8AM–12AM

Wednesday: 8AM–12AM

Thursday: 8AM–12AM

Friday: 8AM–12AM

Saturday: 8AM–12AM

Reviews

Jonah Pinks

Mar 28, 2022

I went here for the first time yesterday, I was a bit nervous as I’d never been in an adult store before, I did some browsing online so I had an idea of what I was looking for. The girl at the register was very helpful, she explained everything to me and I left with everything I needed. I plan on going back!!

Ronickia Moore

Sep 27, 2021

Went to this location yesterday and a huge Amazon woman working like 6’6” 300+ #’s approached me trying to bully me and running her mouth! Rude and disrespectful! I will not return here again! I will cash out my rewards online and will go to Cirrila’s moving forward! Terrible customer service!Hi Ronickia, We're sorry to hear about your experience at our store! Please contact our customer service team so we can get more information about your visit. We can be reached at 800.345.3308 or [email protected] from 8AM-4PM EST, Monday - Friday. We look forward to hearing from you at your earliest convenience! Best wishes, LD

Ronickia Moore

Sep 16, 2021

Went to this location yesterday and a huge Amazon woman working like 6’6” 300+ #’s approached me trying to bully me and running her mouth! Rude and disrespectful! I will not return here again! I will cash out my rewards online and will go to Cirrila’s moving forward! Terrible customer service!

Raymond Straight

Jul 29, 2021

I will admit, it was my first time coming into an adult shop at all. The lady behind the counter was super nice and helped me out by showing me where some items were and explaining what some of them do. I was very new to said toys so it was …

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Questions & Answers

Do you require masks?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

The CDC recommends for everyone - including fully vaccinated patrons - to wear a mask in public indoor settings designated as substantial or high transmission areas.

What is your online store return policy?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

Defective Products If you have received a defective item, please contact our Customer Service department and they can help expedite your submission and process of replacement through the manufacturer warranty. You can also go directly to the manufacturer and submit your request for a replacement. Incorrect Item Shipped If there is a mistake in the item shipped to you, please let us know so we can replace it for you. Before sending any item back to Lion's Den Online Sex Toy Store within 60 days of purchase to start the exchange process, please obtain a return authorization number (RA#). Incorrect Product Ordered To protect the health of our employees and customers, we cannot exchange toys or intimate apparel (such as lingerie, thongs, massagers, etc.) It is the responsibility of the customer to ensure that they are ordering the correct product. Change of Mind All sales are final. Items purchased, once the shipping box has been opened, may not be returned or exchanged. Store Credit All store credit expires after 1 year of no purchase activity.

Does Lion's Den buy back DVDs, VHS Tapes, Books or Magazines?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

We do not buy back any adult media.

Can I return items I purchased online at a store?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

Sorry, items purchased online cannot be returned at stores.

Can you return items that are not used?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

For sanitary reasons, we are not able to accept returns on any items unless they have mechanical defects. Please see our return policy below for details.

How do the arcades work?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

We allow 1 person per booth, each guest must purchase a ticket at the check out counter prior to visiting the arcade. The minimum card purchase is $5.00 which is good for 20 minutes of view time. Credits are good for 30 days and if you keep the ticket and return later, it's $5 for each new visit.

Can you place and order online and pick it up in the store?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

Sorry, in-store pick up is not available at this time.

Are your restrooms/dressing rooms currently open?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

At this time, our restrooms and dressing rooms are closed to the public.

Are your adult arcades open?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

All of our adult arcades are currently closed. We do not have an eta of when we will be reopening them. We continue to evaluate the situation as it unfolds, keeping in mind the health and safety of both our patrons and staff members.

My toys are typically battery tested before purchase. Is this still being offered?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

We would be happy to battery test your toy after you have made you purchase. For health and safety reasons, we will not be opening boxes to display items without purchasing it.

What is your store return policy?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

Novelty Items: For sanitary reasons, all sales are final. If the product you purchased is defective you may exchange the product within 10 days from the original purchase date. The original receipt must accompany the product. All items must be in new condition with original box, packaging, manuals, accessories and UPC code. If an exchange cannot be made, you will receive a gift card to use towards any merchandise in our store. DVDs: DVDs may only be exchanged for the same title, pending inspection. The original receipt must accompany the product. All items must be in new condition with original box, packaging, manuals, accessories and UPC code. Please Note: Special order items are non-returnable. We do not buy back used DVDs, VHS tapes, magazines or books.

What are you doing to combat the spread of COVID-19?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

At Lion’s Den, we have always had a great amount of pride in the cleanliness of our stores. As we navigate this health emergency, we will continue to uphold the highest standards of cleanliness and increase the sanitizing of frequently touched surfaces and high traffic areas. We have also made hand sanitizer available for customers to use as well. We also ask that while in our stores, patrons maintain social distance between themselves and others inside the facility. In addition, we will be limiting the number of patrons inside the building to the each state’s mandated capacity.

Are stores open on holidays?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

Yes, each location is open for normal business hours on every major holiday with the exception of our Shippensburg, PA location. Per local regulations, they are closed on federal holidays and Sundays.

How old do you have to be to enter the store?

Lion's Den (Owner) | Oct 26, 2021
Lion's Den (Owner) | Oct 27, 2021

You must be 18 years or older to enter the store. If you look under 30, you will be carded. Only valid, state issued, photo IDs will be accepted.

Do they have video vewing rooms

mike hall | Dec 26, 2018
Lion's Den (Owner) | Dec 27, 2018

I'm sorry, we do not offer an arcade at any of our Ohio locations.To find an arcade store nearest you, please select the "adult arcade" filter on our store locator: https://www.lionsden.com/storelocator/

Do you make delivery and get cash

Omar Palacios | Dec 26, 2018
Lion's Den (Owner) | Dec 27, 2018

Sorry, we do not offer a cash delivery option for in store or online orders.

Are they open on Sunday?

Jennifer Hollar | Dec 26, 2018
Jamie Sassen | Dec 27, 2018

Yes they are =)

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