Ohio Edison

Category: Electric utility company

Address: 730 South Ave, Youngstown, OH 44502, USA

Phone: +18006334766

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Miryssa Mozzillo

Aug 3, 2022

I disconnected an old address when I moved and called twice to verify that the old account would be turned off and removed from my name. I’ve received two bills now past the date that I had them disconnect it and called again and was told that I never called to cancel it. I called TWICE! And spoke to two different people. And then called again. And am now calling AGAIN and waiting 3 hours on hold because I am not paying another bill for a house that I don’t own and don’t live at. Absolutely ridiculous. We really need to have multiple utility providers to go through because I would switch from this garbage company in a heartbeat.

Jennifer Hauer

Aug 2, 2022

If there was a negative star I would be inclined to rate Ohio Edison that. The wait times are astronomical with no direct phone number to departments. You have to take a day off of work to reach anyone.

Marlee Fetty

Jul 11, 2022

On the west side of Youngstown someone hit a pole. The pole was left cracked in half and left like that and no one is there. We have no power. Yall are seriously messed up

Ron Barron

Apr 18, 2022

I have tried online for over an hour and a half to enroll in automatic credit card payments. The website doesn’t work. I call 800 numbers and wait for a person to help me enroll. The customer service rep transfers me to the billing center. And while I wait the call disconnects. I have tried 4 times and all 4 calls disconnected. And there’s no office in Youngstown, Ohio I can go to in person. What a horrible company. Ron

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Questions & Answers

Why is there a charge for ohio Edison and for first energy on my one bill?

Stephanie Mcduffie | Dec 25, 2019
Arthur Sims | Dec 26, 2019

First Energy Solutions (I'm assuming it says FES) is you electric supplier (Generation Supply) and OE is the distributor. These two part make up your entire service. You as a consumer can choose your supplier but not distributor. The lines, the poles and equipment belong to OE. So you can't choose who will deliver your electricity to you home.

My electricity got shut off and the offices arw close and I pay any number I can call so they can come early in the morning????

Victor Lopez | Jun 27, 2021
Matthew Scott (Skot2k6) | Jun 28, 2021

No, they do not care about prompt service or the order payment has been recieved, they only care about the most convenient route for their employees

Im moving how much time do I need to transfer ?

Elaine Colon | Dec 25, 2019
Andrew Malloy | Dec 26, 2019

2 to 3 days

If you pay your electric bill, how long does it take to have it cut back on?

Paula Rawls | Jun 27, 2021
Matthew Scott (Skot2k6) | Jun 28, 2021

It depends on what time they turn it off. If they turn it off after 12:30pm, say they turn it off at 1pm even if you promptly make a payment they will force you to go at least 24hrs

Can I pay my electric bill there

Steph Martin | Dec 25, 2018
Charles Shall | Dec 26, 2018

There is not an office where you can pay. Giant Eagle and most convenience stores can take a payment.

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Is the pip program a good idea?

Eve H (Eveie) | Dec 25, 2018
Eve H (Eveie) | Dec 26, 2018

Yes!!! Im on it and it helps alot

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