Royal Dutch Gazelle Bikes

Category: Corporate office in Santa Cruz, California

Address: 2867 Mission St, Santa Cruz, CA 95060, USA

Phone: +18008385388

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

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Questions & Answers

I just bought an ultimate 380 and like to know if I can take it on unpaved roads?

tita williams | Jul 16, 2022
Royal Dutch Gazelle Bikes | Jul 16, 2022

Hi Tita, Thanks for reaching out, The Ultimate C380 isn't specifically limited to paved roads, however we would always suggest using caution on loose surfaces such as dirt paths or dirt roads. We wouldn't suggest rougher unpaved roads due to the tires which are more oriented towards paved surfaces, as well as the suspension which is meant to absorb road imperfections but not meant for mountain biking. Best, Aaron K.

What is the weight of my Ultimate t10 e bike and where can I find the display options on the panel?

John M Sessa | Apr 17, 2022
Royal Dutch Gazelle Bikes | Apr 17, 2022

Hi John, The Ultimate T10 is 57 pounds, including the weight of the battery. You can see all the display options in the Purion Display User Manual, linked here: https://www.bosch-ebike.com/us/service/downloads

I noticed that your "Dutch bikes or Holland bikes" have hand brakes. Real Dutch bikes have coaster brakes only. = less things to fix. What's up with that?

Larry Reddell | Nov 18, 2021
Royal Dutch Gazelle Bikes | Apr 17, 2022

Hi Larry, Thanks for you question. We chose to spec hand brakes for the North American models to be better suited for the hilly terrain found more commonly in North America than the Netherlands.

I purchased a new Medeo model about two years ago, but have misplaced my owner's manual. My question is - how to input/operate the walk mode?

Paul Dwyer | Sep 14, 2021
Ewoud van Leeuwen | Sep 14, 2021

To activate the walk assistance function, short-press the button “WALK” on the Purion display. It's located on the underside of the unit, opposite the power button on the top of the unit. After activation, press button “+” within 3 seconds and keep it pressed. The eBike drive is switched on for WALK mode. Note: The walk assistance cannot be activated in the “OFF” assistance

Do you rent bikes out

Gloria McCullough | Sep 14, 2020
Royal Dutch Gazelle Bikes | Sep 14, 2020

Hi Gloria, unfortunately not. Current eBikes in Santa Cruz does, and has a great selection of Gazelle's on stock.

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