Firestone Complete Auto Care

Category: Car repair and maintenance in Knoxville, Tennessee

Address: 2324 N Broadway, Knoxville, TN 37917, USA

Phone: +18656226267

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–6PM

Reviews

Paul Emerson

May 23, 2022

Nice people, but don't go here if anything is wrong with your vehicle. My wife told them it could be the alternator. They did a diagnostic check on the whole vehicle for $150 and said it's just the battery. So they replaced it. The vehicle kept doing the same thing, so they offered to do ANOTHER diagnostic check (for $150) and we said no we just got one and you didn't fix the issue. They replaced the alternator and the vehicle has the same problem. Moral of the story, go somewhere else if you actually want the vehicle fixed.

Patrick Stewart

Apr 16, 2022

Have had work don’t here before on several cars and today I went in for an oil change on a new car and didn’t realize it wasn’t needed. Instead of just doing it and charging me they showed me where to check the oil gauge on my car and didnt charge me. Will definitely come back when it is needed!

Zeewow Skiner

Feb 27, 2022

The workers have always been nice however, the effectiveness of the service has been terrible. I've had to get my starter motor replaced 3 times. And just a couple minutes ago, it's failed once again. While they've been under warranty and the service has been free, the towing and Uber fees have costed me hundreds of dollars and have made it hard to get to and from work. They held my car for an additional day to "get to the bottom" of the issue, but just hours after bringing my car home, it has the exact same problem.

jeremy randall

Feb 4, 2022

Ask for one thing and they did not listen I guess my time does not mean anything to them I told them what was wrong with my vehicle I guess they think I'm stupid all I needed was an alignment not a 2hr inspection while I had a baby with me even called 1st and told them they assured me it would only take a few minutes. Got there about 1.10 left at 3.43. A bunch of there friends camaros and chargers showed up after us and they put their cars on the alignment rack 1st while they took their time inspecting our vehicle when all we asked for was an alignment and even called 1st and there was no wait time. The mechanics act like children in the bays watching tic tok on the computers and eating pastries acting like it is play time, maybe they need to get paid by the job and then they wouldn't act like it,s recess in kindergarten 🤔 😡😠

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Questions & Answers

Do I need an appointment to get a flat repaired.

Jim Monroe | Dec 25, 2019
Braden D'Agostino | Dec 26, 2019

Walk-in, wait a few minutes, and walk out. Very good business!

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