Address: 215B NE Englewood Rd, Kansas City, MO 64118, USA
Phone: +18164537766
Sunday: 11AM–8PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Anna Alonzo
Great customer service. Friendly staff, great game selection and Pokemon cards . Thank you for assisting me today.
Mr. Boydston
They had what I wanted.
Sophie Schooley
this is the first game stop I’ve been to that I’ve had a bad experience. me and my husband went last night. There was one guy working who took about forty minutes to buy two controllers. we were completely ignored til he was done buying those items. when we asked him a question about ray tracing in a game he did not seem interested and responded “that’s a google question” and rolled his eyes. we asked him another question which again he said to just google it. He was not knowledgeable and had terrible customer service.
Khaotic Dark
I have to say that I used to really love this store back when Ashley and Connor worked there. Not the new Connor (the new manager.) I was on first name basis with everyone and they knew me when I came in. Were always so nice and helpful. Engaged each person who came in in conversation. Were so attentive. Now, there’s only ever one person working behind the counter. There’s rarely any good games on the shelves. Their inventory doesn’t match the website so I’ve called ahead the last few times I’ve gone only to find out they didn’t have it in stock. (Might just be the website) The new hires don’t really seem to stay long nor do they seem to know much about the product they sell. They have the basic knowledge of games and consoles but I’ve tried to engage in conversation with the employees about specs on the PS5 or new games coming out. They don’t seem too interested in discussing things like that much. It’s gotten to the point that I just do all my preorders online and have it shipped to my house. When they do an early game release, it’s so unorganized. They’ll give you a number but wait until the last moment to have everyone line up in order. Depending on the game being released the store can be really packed or empty. On a night a big game is being released. It’s usually full. So when the line isn’t started by number until the last minute. There’s a lot of crowding and bumping into each other. This GameStop just isn’t what it used to be. I miss the old employees. I would also like to add that it’s rare I get ahold of someone nowadays on the phone at this location. I hope they can improve.
Thanks! Your review is awaiting moderation.
Yes but best way to make sure its in stock is to call them.
Not sure, best way to find out is to call them.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.