TownePlace Suites by Marriott Baltimore BWI Airport

T Edwards

The staff was wonderful. It was cleaned, the house keeping staff was seen all day, rooms and linens cleaned. Wifi never buffered, the access to tv for plug ins like firestick and consoles are easy and other hotels need to do this. Definitely will return.

Kelley Auffart

Loved the staff at the hotel. However would not recommend staying here if you want a shuttle to the airport as they share with another hotel and do not give you priority. Other than waiting an hour for a shuttle that runs every 20 minutes our stay was nice and the beds were comfortable.

Robert Barnes

Stayed at the TownePlace for a year and some change. I must say... they really made our experience in a hotel pleasant and welcoming. From day one we were always treated with above and beyond hospitality. The GM Wayne is one of the best human beings I've ever met. So accommodating to the needs of our situation and always eager to assist us with any special request. The entire front desk team provided Steller Customer Service! Ryan, Paul, Brandon, and Rock were the first team members we encountered and they treated us like family. We met other great staff along the way like Carl and Ben. The common areas were always clean and neat courtesy of Mr. Don and Romell. They kept the lobby & restrooms, laundry room, dining area, and fitnessroom clean at all times. But I guess with every great experience comes with not so nice people. The breakfast person Crystal was always rude to my family, other customers, and her coworkers. Always talked about everyone she encountered from hotel guess to other hotel staff. Very nasty disposition... the brand could do better without her. Didn't have any issues with roaches or other pest in our room... just the seldom weekend parties, everyday weed & cigarette smokers, and the inconsiderate guess that didn't have a sense of time when playing loud music at 3am, but Rock & Ben were there to quickly shut any drama down. All in all... we enjoyed our stay. If we had to be anywhere other than home... I'm glad it was at TownePlace.

Jatagious

Positive: Cleanliness of housekeeping. Negative: I was on the 1st floor surrounded by 3 other room and the guest were loud. And one of my nights the top floor guest either was drunk stumbling around or fighting with his significant other. #104 has no true spacing like the rest of the rooms in the hotel.