Glass Doctor of Kansas City

Category: Glass repair service

Address: 5918 Maple St, Mission, KS 66202, USA

Phone: +18168228855

Opening hours

Sunday: Closed

Monday: 7:30AM–4PM

Tuesday: 7:30AM–4PM

Wednesday: 7:30AM–4PM

Thursday: 7:30AM–4PM

Friday: 7:30AM–4PM

Saturday: Closed

Reviews

Anonymous

Sep 13, 2022

- Darrell was the first technician out to my home to replace the glass on the stationary side of my sliding door, he was able to replace it the same day as the quote which was convenient for me (as taking a full day off of work costs me about $250). However after installing the door he did not bother to check it as after he left I realized that the sliding door no longer worked properly and was extremely difficult to close and open. - I called for them to come back and was notified I would be called in 1-2 days to schedule a return visit. After about a week I called back again and was then able schedule a return date. They notified me they are unable to schedule time frames beyond 9-11 or 12-4 which to me doesn't make much sense since I work for a service company that can accommodate and schedule appointments within a 2 hour timeframe. The office staff was unwilling to accommodate my schedule and I had to reschedule this visit a second time after they tried to arrive before I would be home. (appointment was scheduled for 12-4 with the hopes of an appointment after 2:30, they called me at 11). - Ronnie was the technician who arrived to fix my door which was a simple fix needing only 2 screws and some WD-40. If Darrell had paid more attention and just added the missing screws (which he did inform me of at the time of service) I would not have had this issue. - I was originally going to put 1 star but Ronnie was respectful, prompt and quick with his work. - I would recommend Ronnie as a technician but would not recommend Glass Doctor.

James Lundberg

Sep 4, 2022

Bare bones office but quick and excellent installation. Tricky to find.

Taylor Pilcher

Apr 29, 2022

after a mishap with the mowing company my apartment complex uses and i ended up with a broken window… they agreed to pay for a replacement and I received Ron as my glass specialist to fix up my driver side backseat window. not only did he get it done SO fast, he also fixed my door seal AND my license plate! i could not be happier with the experience i had. i thank you so much Ron Smith!

MzUnique KC

Jan 13, 2022

Fast service and reasonable prices

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Questions & Answers

Can you buff scratches out of auto glass?

Glass Doctor - Owner | May 16, 2022
Glass Doctor - Owner | May 16, 2022

Scratch removal in auto glass is not a commercially viable solution to the retail market. Basically, it is labor-intensive and not always successful. If the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

How long after my windshield gets replaced can I drive away?

Glass Doctor - Owner | May 16, 2022
Glass Doctor - Owner | May 16, 2022

Currently, most Glass Doctor locations use urethane with a one-hour safe drive-away time from when the new windshield gets set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark. Please be sure to check with your local Glass Doctor to ensure the type of urethane being used.

What is your Windshield Protection Plan?

Glass Doctor - Owner | May 16, 2022
Glass Doctor - Owner | May 16, 2022

For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.

Can you cut tempered glass?

Glass Doctor - Owner | May 16, 2022
Glass Doctor - Owner | May 16, 2022

Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.

Do you replace sliding door rollers?

Glass Doctor - Owner | May 16, 2022
Glass Doctor - Owner | May 16, 2022

Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.

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