Address: Silver Maple Commons, 490 King St, Franklin, MA 02038, USA
Phone: +15085285083
Sunday: 5AM–7PM
Monday: 5AM–7PM
Tuesday: 5AM–7PM
Wednesday: 5AM–7PM
Thursday: 5AM–7PM
Friday: 5AM–7PM
Saturday: 5AM–7PM
Wendy Ortiz
Hi my name is Wanda I’m from Rhode Island went there to grab coffee and a muffin ask for an ice water for my pregnant friend and the said no they can’t so I went to the cashier and ask them I wanna buy a small ice coffee with no coffee we been in the hospital and all she wanted was ice water mind you the manager came and not dress as a worker rude yelled at me telling me I don’t know why ppl do this when all the have to do is buy an ice bottle of water gave me a med ice coffee and slam it in the counter and told me I’m being difficult have a good day embarrassed me I’m 40yrs old I never wanted nothing for free I work with customers and I never spoke to them in any way in from of ppl!! I’ll never again will go there it was the worst experience I ever had he needs to learn how to speak to customers looking like he just got out of bed!
Nate Hopkins
One outstanding spot for some DDs
Jeanny Lacey
Totally messed up my order again! I had to drive back and went inside, told the cashier "they gave me the wrong order" she said "what do you mean-it says it right here on the receipt " the receipt clearly showed glazed. I opened the box to prove to her they gave me the wrong order. They were doing SO good for SO many visits. I guess they're back to messing up drive thru orders and hope that customers don't notice!! Thanks but we notice !
Tom Kuzeja
Super busy Saturday morning (post Thanksgiving) and the drive thru was packed. The young woman working the window (seemingly by herself) was very nice and in an upbeat mood despite what to me seemed like overwhelming conditions.
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Employees all wear masks, most wear gloves, enforced social distancing inside (markings on floor to keep customers 6 ft apart), you cant sit inside and eat (take out and drive thru only), and extra sanitizing and cleaning, ive personally seen them wiping things down many times while ordering inside. Only certain # of people allowed in the store at a time.
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