Sonesta Emeryville

Category: Hotel

Address: 5555 Shellmound St, Emeryville, CA 94608, USA

Phone: +15106528777

Reviews

Verified Hotel Guest

Jun 23, 2022

Positive: The front desk staff was awesome! Always smiling and going above when necessary. The Sonesta also allowed me to park my Motorhome there during my stay which was a huge plus as I did not have to pay to store it somewhere else. Negative: Breakfast not included. All of the comps in the area offered a free Continental Breakfast. I extended my stay 3 times and my card was ran each time for incidentals, for a total of $--- which was unavailable to me. Bathroom was dirty.

Chris Williams

Apr 15, 2022

Stay was great. Rooms clean. Employees are fantastic. Was definitely better then most. Only complaints, needs windows cleaned outside. Pool closes at 9:30, WHY! Expensive breakfast. Water pressure was terrible.

Matthew Wardrip

Apr 8, 2022

Stayed here for two nights and felt the hotel was adequate at best. Clearly an older hotel that could use a renovation. Checked in and the first room we got reeked of weed. Changed rooms and new room had no soap which we then had to call down to the front desk for. On the day we checked out the a/c broke and room temp got up to 77 degrees. We also brought out dog and was charged a $100 pet fee, which is fine, but then we come to find out when we check out that we were supposed to get a pet bed and dog bowl. Would have been nice if they offered that when we arrived and not when we left. Overall, a pretty poor stay and will not be staying here again.

Marita Tacan

Mar 16, 2022

We stayed at room 634, has a beautiful view of the Bay Bridge and the city! Located across the street of Bay Street Mall, PF Chang, California Pizza Kitchen, Burger King are among the choices of eatery, since their restaurant is closed! The hotel has a well stocked store but Trader's Joe is just around the corner. The beds are comfortable! The indoor pool is clean and refreshing! Laundry machines are on the second floor. The staff quickly responds to our different needs!

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Questions & Answers

How far is the walk to nearest metro station? Thank you.

Elena Omelchenko | Dec 24, 2019
Ian Larry | Dec 25, 2019

Catch the free shuttle to Bart.

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Is there a free shuttle service at this Marriott?

Rae Hill | Dec 24, 2018
Ronald Lamar Hart | Dec 25, 2018

If you are. refering to the airport, the answer is no.

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can I cancel 3/26/2020 one night with pre pay rate ?

stephen chun | Dec 23, 2020
Louis Salerno | Dec 24, 2020

Best to check the website. Educated guess is yes but...

I need to modify my reservations on April 18th but cannot find reservation with the the booking number. I am overseas and unable to call. How do I get in contact to modify.

James Mckinzie | Dec 24, 2019
Reinaldo Martinez P. | Dec 25, 2019

In the hotel website there is a link: find and reserve, there you find: Global Reservation Numbers There are many locals numbers

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How secure is the hotel and the vecinity?

Patricia | Dec 24, 2018
mark evans | Dec 25, 2018

Great place to stay very secure place

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Do they accept prepaid cards

Dominique Oliver | Dec 24, 2017
James | Dec 25, 2017

Yes

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Tell us about parking... Car inside, outside, or on the street.

Arlen Lee | Dec 24, 2017
M P | Dec 25, 2017

The hotel has parking, not covered. I think it's around 15$ per day.

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