Precious Pets Grooming Salon

Jason Fox

Terrible Terrible Terrible, Zero stars. Completely butchered our dog. They asked how we wanted it cut, they actually wrote it down but did the exact opposite and it was crooked and uneven. Will not be back ever again. After talking to manager the next day he refunded our money.

Michelle Caldera

Honestly if I could I would not add a star .Ive been coming to precious pets since 2014 and have always had a great experience the staff was so professional and I felt soo comfortable leaving my dogs there., but today was soo different. The staff is very cold. When I came in to pick up my dog normally the staff will bring her out in one of their leashes but the young lady just opened the door and had my dog run into the lobby with NO LEASH , No one else in the waiting room helped to try and catch her me and my husband struggled to catch her and no one even tried to assist.What if the door was open and my dog would if run outside into cars? Based on the staff they don’t care . Very unprofessional. This is the last time I will be bringing my dogs here.

Darla Watson

Brought my cat here the same exact day my mother brought my childhood cats in. We’ve been coming here for over 10 years since Edna was the owner. Since Hector took ownership this place has been nothing short of horrifying for animals. After picking up my cat I noticed she didn’t get the haircut I asked for, they only shaved her stomach and they completely cut her nipple to the point it was still bleeding after our half an hour drive home. I called my mom and she was in tears. Her 14 year old persian cat had her hair ripped completely out of her skull and neck. Hector simply told my mother she had slight matting on her neck and some irritation when she picked her up. When she saw her once she got home she was mortified. Her cat barely ate for 3 days, needed antibiotics, and is regularly seeing a dermatologist to keep her skin from developing any problems from this. What’s crazy is this is the SECOND time this is happening! It happened months ago with my moms other cat, however it was a much smaller area. They told my mother the hair had just randomly fallen out. We thought it was a fluke since we had been going there so long, but that’s my fault for trusting them again. Hector could care less, finds anyway to blame your animal and you. And is completely unbothered and rude on the phone. He could care less that animals are being totally abused in his business. Look at their recent yelp reviews and facebook reviews from local groups, many animals have been severely harmed. We’re currently looking into how we can take this further because something has to change. Animals can’t keep being put through this pain. I also find it interesting that Hector told me my cat was very aggressive and was biting, but I used to be told that she was one of their favorite cats with the old owners. I decided to watch the whole time she got her cut at a new groomer last week to see what he was talking about, and she was the sweetest and most gentle creature. What was happening at Precious Pets that my sweet girl was so upset? Shame on you Hector!!!

Christopher Kaub

No Stars......Ever since the new ownership, there is no management to supervise the groomers, need to continue to remind them about the cuts because the have the wrong information on file and they never change it, never knew where the wrong information came from, the groomer gave a straight edge cut (flat top) at the tip of the tail, Who does that? The body cut is completely uneven, time to fine a new groomer.