Best Buy

Category: Electronics store

Address: 1709 N Bechtle Ave, Springfield, OH 45504, USA

Phone: +19373248377

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jade Lowrey

Jul 8, 2022

Came in for a car stereo and instal kit. The girl who helped me was on point, and knew what she was talking about. Great service.!

Ryan McClelland

Jul 7, 2022

They had what I needed in stock and multiple associates were very helpful in assisting me with finding what I needed as well as answering any questions that I had about products.

Maxine Hague

Mar 7, 2022

Terrible customer service. I had to reschedule my delivery to install four times. Once they said they had transportation problem then they just canceled it for no reason. Then they canceled again because for no reason again. Now this time they say in the product was out of stock and they had a reschedule but I had purchased it and the lady that took it had it in her hand. So how can it be out of stock if I purchased it and they had it in their hand? They're supposed to deliver what was purchased. Terrible. Terrible. Terrible. Terrible. Will not use Best buy anymore

Joseph Hamilton

Feb 26, 2022

Was just in the Springfield Ohio store and couldn't find anyone to help me. Two different employees walked right by me. One of them said it would want their department another one was helping someone. 3 women were standing around arguing about something and didn't offer me any help. First time going to a Best Buy and I'll never go back.

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Questions & Answers

How do I contact a human in a store?

Linda Coburn | Dec 23, 2018
Jaren Davidson | Dec 24, 2018

Walk into the store.

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I bought a stereo and I wanted to return it along with the bracket what is the return policy if my son charged it on his card will they put the money back on his card

Julius Daniel Jr | Jul 25, 2021
Teresa Henderson | Jul 26, 2021

Yes, just as long as everything is back in the box and it's not past the past the days they give you for the return

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How easy is it to pick up an item that I ordered online? I chose in store pick up

Jay | Dec 23, 2019
charles sharp | Dec 24, 2019

Left sorry

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My ps4 is very loud and often overheats, I don't think that it's broken... moreso dirty and I don't have to skills or patience to clean it out myself. Do you know about how much it would cost to bring in my ps4 and have it cleaned?

VeganOnFleek | Dec 23, 2019
Josh | Dec 24, 2019

I think this is a question that you would have to call and ask geek squad about. As well you could always just get a can of compressed air and blow it out yourself.

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I have a number of old, pretty useless electronics I would like to get rid of. Does Best Buy accept them for recycling or anything?

Heather Angus | Dec 23, 2019
Ryan 2020 | Dec 24, 2019

Yes Best Buy recycles many different things. You just bring them to the store during business hours. Go on their website to see what all the take and I do know TVs n monitors are a $25 each recycle fee.

Why does the store not open until 10am ? Major inconvenience. I sat here in the parking lot and watched at least 15 other potential customers walk up to the door prior to 10am.

Daniel Wilson | Dec 23, 2018
Amber Le | Dec 24, 2018

Because they are open into the evening is my best guess.

Does Best Buy accept company checks for office equipment if the boss sends us with one?

Paul Moore | Dec 21, 2021
Matthew Atha | Dec 22, 2021

It would be best to set up a corporate account with Best Buy.

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Are returns good for 30 days

Keith Castle | May 26, 2021
Teresa Gibson | May 27, 2021

Don't really know

Whats the name of the device that I can copy and store documents on my pc and where's the best place to get this?

Roberto ROSALES | May 26, 2021
Brad Berg | May 27, 2021

A flatbed scanner may be what you are talking about. Best Buy likely sells them, do will a place like OfficeMax.

Do you build Pc’s if I have all of the necessary parts and how much would it cost if so.

Kaeden Matheney | Jan 26, 2021
Cheyann Baker | Jan 27, 2021

No we do not unfortunately but sometimes I wish we do it may be more money our company would make! Sorry for the inconvenience!

Do they buy used cameras

Iverson May | Dec 22, 2020
TenpennyRand | Dec 23, 2020

No.

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can they fix an audio ic chip in iphone7 plus

Zen LLama | Dec 23, 2019
Brian Plantz | Dec 24, 2019

Apple only. Bestbuy does replacements with the warranty coverage addon

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do they buy old gaming systems or phones?

Kamea Huerta | Dec 23, 2019
Rhonda | Dec 24, 2019

They do but used phones not sure about games

Do you have scanner codes for Springfield. If so is there a fee

Valerie Foster | Dec 23, 2019
Tausha Metz | Dec 24, 2019

No I sure dont sorry

How much do you charge to fix gaming consoles?

VeganOnFleek | Dec 23, 2019
Josh | Dec 24, 2019

I think it depends on the problem and what exactly needs fixed. I think it would be best to call the store or stop in.

This is the worst store to try to contact. Never used to be this way. I was on hold for 25 mins and never did get waited on.

Kelly Eichelberger | Dec 23, 2019
Shane Hagerman | Dec 24, 2019

I actually really appreciate the service here because they attend to the customer in front of them and not the customers on the phone. However I do agree that there should be a balance.

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Do you clean video (VHS) tapes and convert to digital, or know someone who does?

Diana Timmons | Dec 23, 2018
Connerqq | Dec 24, 2018

They do not have any service to do either but they do sell software to convert VHS and other analog sources to digital, you just need the hardware to play them back.

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I have a phone with videos on it that I want to transfer to my tab can you help me do it

Bobby Bradley | Dec 23, 2018
Pierce Newland | Dec 24, 2018

This is probably something you should call the store on directly and either speak with the mobile department or the Geek Squad.

Do you have hoverboard chargers?

Jayana None ya | Dec 23, 2018
Dee Thurman | Dec 24, 2018

I don't think so but they do sell universal chargers so maybe one will work

How do I get my proof of purchase for a phone I vought

Michelle Kauffman | Dec 23, 2018
Jason Simmons | Dec 24, 2018

Usually, that's something they email or text you the receipt or order confirmation. Sometimes, you may just need the # attached to the message.

I brought a Nikon Camera on 8/15/17. I just started trying to use it. I would like to return it with receipt and extra lens. Can I do this?

Linda Harper | Dec 23, 2017
Greg Foster | Dec 24, 2017

No, legitimately. But you can tey to say it was a gift, maybe they will let you get store crwdit

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