Big Easy Grille

Y W

I received an incorrect order today. My sides were left in an open bag on the counter, while they corrected the meat in my order. I called and spoke to the manager concerning the preparation of my fish. I explained that it was very mushy and not edible. The entire time I spoke she repeated, “I apologize that that happened”. Very condescending behavior!! She also stated that when fish is left too long it will sweat. The plate was handed to my son once it was prepared, so it didn’t have time to sweat. Excuses are unacceptable management responses and she needs training. I advised that I didn’t want a refund, but the restaurant had to do better. This is not Louisiana cooking! The gumbo has disgusting tasting sausage and the beans in the red beans and rice are deplorable. Needless to say, I trashed the food at a nearby Publix. Stay away from this place. It was a waste of money! Had her response been sincere, I would have only made a phone complaint.

Davita Dick

Excellent 👌 My husband and I came here four years ago and were super impressed by the alligator queso & chips. This time around we ordered it and also got the gumbo, jambalaya, and fried shrimp basket with Mac & cheese. Everything tasted …

Gloria Jones

OH MY GOSH!!! I had absolutely no idea I was going to be teleported to a restaurant on Bourbon Street in New Orleans when I sat down for lunch this afternoon. What an awesome experience. I assure you, you will NOT be disappointed!!! …

John Martin

Big Easy Grille is hands down one of the best seafood restaurants I’ve ever been to. I had the grilled catfish with French fries and shrimp and everything was so delicious! My waitress was very friendly and attentive to my needs as well. Will definitely be back and would highly recommend if you love New Orleans-styled cooking at its finest!