TEG Federal Credit Union

cm

Shelby Watson, the manager, is fantastic! My family recently had to apply for a loan due to a family emergency. She was efficient, explained everything clearly and concisely, and most of all, she was kind and friendly! If you need financial assistance, see Shelby. She is the best!!

james vallone

stay away from from this Bank they effectively shut my account down taking away my ability to feed my kids this weekend. and nobody could give me an answer to why and told me I had to wait till Monday the only thing I could think of was because I was behind on my credit card which got paid Saturday before the account was shut down. but you know they're only open 9:00 to 5:00 which is the same hours I work so please forgive me if I could return any phone calls or if they left anything other than a voicemail that said hey please give us a call not hey your accounts in danger. nor was anything said to me when I went to cash my check. so instead I COULDNT FEED MY CHILDREN THE ENTIRE WEEKEND AND NOW OWE FAMILY AND FRIENDS MONEY FOR THEY HELP THEY GAVE ME.. do not use this bank

lisa lacey

Thank you to branch manager (Shelby ) who handled very graciously and efficiently the situation we had experienced before - very impressed with the speed and attention to fixing and generating the forms needed for mom’s Medicaid application - not sure if I can edit my previous rating so offering one to balance it out !Thank you, Lisa. We value your membership and appreciate your positive review! Thanks for sharing about your experience with Shelby.

lisa laacey

For a Medicaid application Need copies of certain months missing and first they suggested having this sent directly to Medicaid - second after giving request (young man at front of bank on 55) that they do not have the form - so we go back …Hi Lisa, we are disappointed to hear that you had a negative experience. To better understand what happened, please reach out to our Chief Operating Officer, Keith Kurman at 845.452.7323 x1219 so we can discuss your concerns and see how we can help.