Navarro Discount Pharmacy

Roberto Gonzalez

Very good service, especially in the pharmacy area.

Karen Di Lauro

I recently visited the store in order to get a rapid covid-19 test done. We waited in the test area site for about 10 minutes before the lady behind the counter noticed us. There were four other people behind me waiting in line but she was she was so engrossed with whatever she was doing on the computer. I suggest adding a check-in counter to minimize wait time. Before we did the covid test, We decided to look around the store and I made a few purchases. I purchased four L'Oreal lipsticks that were on sale, buy one get one 50% off. I noticed after I checked out that one of the lipsticks had not rung up correctly and I notified the manager of this error. She argued with me and informed me that the coupon did not apply to one of the lipsticks. I showed her a picture of the coupon and it stated that it applied to the entire collection. After I pointed that out to her she suggested that I go to customer service to correct the error. At this point, I didn't want to argue with anyone else and decided to return all four lipsticks. When I went to customer service desk to return the items one of the lipsticks did not register in their system. Again, the retail associate felt the need to argue with me about the lipstick not being from their store even though it had their store label. I pointed out the label and I emphasized that I had not left the store after making the purchase about 10 minutes earlier. She then went and discussed with another associate about how to do the transaction and when she got back the lipstick surprisingly rang through the system. She did not apologize for her mistake or acknowledge that she was wrong in any way. I was very disappointed with the customer service and the attitude of the associates.

Your Helpful Wendy

Thank you so much to the lady who helped me. Their customer service was awesome. I went to get one thing and I ended up buying 4 things I had on my list thanks to this lady working here. I saved time going to other 3 places. Prices here are great. Located in a shopping center in Kendall with an ample parking lot.

Elio Medina

Very good offers very good action very professional when the pharmacy like the girls of the boxes