Address: 5500 Vinings Dr, Richmond, VA 23234, USA
Phone: +18047430777
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–7PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–5PM
Shawna Kierson
I rented a vintage end unit on 3rd floor for 11 months. The actual unit was adorable! The day we moved in, the office computer was down so we couldn't pay deposits. We then had to run to 3 stores looking for money orders because of the …Shawna - We are so disappointed to see this review come through. Please know the issues you have described are not typical of our community, and we want to help. We would like to connect with you to discuss any improvements we can make to our community, however we do not have you listed as a current lease holder at The Vinings. It could be that you are the guest of another resident, and we certainly want to assist all people in our community as best we can. Please contact our front office at 804.743.2800 so we can gather additional information and assist you. Thank you, we look forward to hearing from you soon.
Phyl
Do not move here , I moved out this past July 2021. I have contacted the rental office to check on my deposit refund. Long story short I received a statement that I owe them $42.22 charging me rent that I paid , falsely bill for internet …Phyl, we're so disappointed to see this review come through. Please know the property manager would be more than happy to review your concerns together and answer any questions you may still have. Please give our office at call at 804.743.0777 so we can assist. Thank you for reaching and we look forward to speaking with you soon.
Lizzy Redmond
My husband and I lived here for a little under a year and we really enjoyed living here. The location is quiet, the staff is super helpful, and the apartments are spacious and reasonably priced. We would highly recommend The Vinings!Thank you so much for the amazing praise LIzzy! We are truly lucky to have you as one of our residents!
Kayla Bryson
Let's start with prior to moving into my apartment, i was told my apartment wouldn't be available for me to look at until the day of me moving in. The day i moved in i noticed the rails on the balcony had this black gunk on it, and my boyfriend and i spent about 30 minutes trying to scrape it off. The lights went out twice within the first three months of us staying there. The whole duration of my lease the neighbors who lived above me were constantly stomping. Not normal apartment noises, but this sounded like construction. All day and hours of the night they were banging on the walls, stomping, yelling at each other, and it was very frustrating. I contacted the office at least 3 times about it and no one responded. I even took it upon myself to speak with the neighbor (who ignored me) and i also left them a note on their door... nothing! The trash area was DISGUSTING. The trash cans were always overflowed to the point where people were just throwing trashbags on the ground. I was often scared to even walk inside of it when i had to and it smelled. Whenever i had friends over they expressed to me that the area smelled like garbage, how embarrassing! Also, for a while the grounds were not being kept up like it should have been. The was also a resident in my same building who had cats and was feeding the stray cats around the neighbors, so a few times i would see cat lurking or laying in the halls, i would even see cat puke from time to time...Moving on, after an incident where misinformed emails were sent out when the parking lots where being paved and peoples' cars where getting towed, i noticed they replaced pretty much everyone in the leasing office. I did notice some changes, the new staff is a lot more resident friendly it seems like. The grounds looked a lot better at least, the trash situation got a little better. But when i contacted the new staff about the noisy neighbors, nothing changed, i honestly think it had gotten worse. I wish i could say my stay at The Vinings was pleasant...it seemed as though things were slowly improving, but i just couldn't renew my lease.
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Henning elementary and Meadowbrook HS
Hi Treasure! The pool is open during normal clubhouse hours 7 days a week! Let us know if we can ever help with anything else!
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