Lei Garden

Category: Dim sum restaurant

Address: 10125 Bandley Dr, Cupertino, CA 95014, USA

Phone: +14089963838

Opening hours

Sunday: 10AM–3PM

Monday: 11AM–2:30PM

Tuesday: 11AM–2:30PM

Wednesday: 11AM–2:30PM

Thursday: 11AM–2:30PM

Friday: 11AM–2:30PM

Saturday: 10AM–3PM

Reviews

G P

Sep 4, 2022

Legit great Hong Kong dim sum (Hong Kong standard great). Heard about this place since moving to Bay Area, finally got chance to try it. See pics for food we ordered. Order list is on the little white paper in 2nd pic. To get seat. Go to the back of restaurant, find the guy to write down name/no of people and have him give u a little paper with your number. Get busy after 11ish & before 1 am.

M. H.

Aug 29, 2022

Extremely bad service. Restaurant borderline fraudulent. They were writing down the tip and total charge amt on the final bill without my authorization. Check your credit card charges. I arrived around 1:20pm (Sunday), mostly to avoid the peak dim sum crowd, but also way before closing time at 3pm. Stood in line to get a number for a table of 2. My number was #89. I was standing relatively close and waited patiently for my number to be called, but it was skipped over. The waiter who is in charge of tables skipped over it in favor of possibly frequent customers who were given priority in getting a table. There was a guy with #93, and kept asking and got their table before mine. I think he also knew the employee assigning seats. When I asked about my table, waiter claimed he called #89 and I never came up so I gave up my turn. Eventually when I was seated at a table, another employee came to ask for tea. We didn't even reply if we wanted tea or what tea. The employee annoyingly told us to just write our orders on the sheet about what dim sum we wanted. He took off and eventually came back with some tea, which we didn't know what it was. By 2:30pm, when all of our food didn't even come yet, (this was about 20 minutes after we sat down), another waiter came and gave us the bill. Without even giving me a chance to look at the bill, they hurried me to put my credit card down to pay. They asked if I could pay now because they close at 3pm. I was so rushed and flustered, I wasn't even sure what I was putting down a payment for. That's my mistake, so don't let the waiters rush you. When they came back with my credit card and bill I was very very surprised that the tip and final amount was already written. I've never seen this behavior before and was very confused and thought they gave me the wrong check. At this point, they are one step away from forging my signature. It turns out, they wrote the tip and total amount that they wanted me to pay and was just waiting for me to just sign away. They slapped on a 18% service tip charge. There is no mention on any menu that there's an automatic 18% charge. Most restaurants that have this only does it for large parties. For a table of 2, that is not a large party. Also, had they not done this, I would have been fine putting this amount of tip myself despite their poor service. I crossed out their writing and wrote my own tip down. This amount of dishonesty is unacceptable and worries me what other charge amount they may have put on my card. I have taken a picture of what I agreed to pay, so if this restaurant has the audacity to charge what they want, I will be raising an issue with the bank that this restaurant is making fraudulent charges. In sum, this restaurant isn't worth going to. Take your business elsewhere and don't support such bad behavior. I can ignore every other bad service aspect that I received today, but writing in the tip I'm supposed to pay is an absolute no.

Jeffrey Chan

Aug 26, 2022

Decent place for dim sum and some noodle dishes

Lilo and Stitch

Aug 23, 2022

I only like the Siu Mai there. It is the best especially when it comes out hot. You can see and taste the shrimp unlike other places. The chicken feet is a hit or miss. Some days are fresh and some days are left overs from days before. Service is so so. Some rude antisocial waiters. Go there for the food but expect the service not to be good.

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Questions & Answers

Would you consider offering take out dim sum?

Vicky Leung | Sep 13, 2020
Vicky Leung | Sep 13, 2021

take out available as of Sep 17!! YAY

What are the Covid safety practices like here?

Anonymous | Sep 13, 2022
Wai Man Tsoi | Sep 13, 2021

Everyone working there wears mask, and in they put a table near the entrance where you put in your order and pick up.

i see as of Sep 19, Outdoor seating dining is available. is it self-service (just tables outside to eat the takeouts) or full service (order with server)? Walk-up only or reservation available?

Vicky Leung | Sep 13, 2021
Khanh Lam | Sep 13, 2021

Walk ins coo

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