Pizza Hut

James Johnson

We celebrated our daughter's birthday. The pizzas and breadsticks were hot and delicious. The manager was very attentive and made sure we had everything we needed. The cinnamon roles were a great finishing touch!

David Richardson

Did not give me all my order. When I called in to just have them reimburse me, I was on the phone for 20 minutes to find out I could not get my money back for over 72 hours

Vella Reeves

"Their new system is to blame, they can't control what orders they can see" -that's what we were told by management as we left and asked for a refund. We were there nearly an hour for dine-in. We ordered 2 pizzas, boneless wings, cheesy breadsticks, and drinks. We had our drinks, and cheesy bread right away, then 45 mins later, still nothing. Yet, everyone in the dining room that came after us, had received their pizzas. At the point of the 3rd table getting their pizzas, we got up and left, asking for a refund! They cared, but not really. One guy said he just got there after working already somewhere. Our wings came out in the meantime, I asked for a box to go, and a refund on the 2 pizzas, still. ((Door says til 11pm, they were turning people away saying it was actually 9pm- no note on the door stating change of hours of operation.))

Kim Moler

Online order was sent to wrong location without my knowledge. When I arrived at the Urbana location they took care of it immediately. They called the other location and had my order canceled and refunded. Then remade my order quickly and gave me a discount. Food was delicious. I always get great service at this location.