Outer Cape Health Services - Wellfleet Health Center

Scott Swan

They billed my husband and I for vaccines when it should have been run through insurance. The person on the phone, when I informed them that I left a voicemail 19 days ago and have not heard back, vented to me about how they have had to handle 170 phone calls today. She then curtly told me that the billing staff had all left for the day, and I should have called earlier; well I did, I had to wait on hold for 45 minutes. I'll revise my review if/when they revise the billing and inform us that we were incorrectly billed. Either way, it's concerning that they had a "systemwide error" where they billed everyone out of pocket, and now they are in a situation where they could be inadvertently double billing patients. Update: they let me know they now have run this through insurance. Despite giving all my insurance info at the time of the vaccine, I had to give them all my info again.

Keith O'Shaughnessy

I almost never bother with reviews of this kind - either reading or writing them - but in this case I felt compelled to make an exception. While on vacation in Wellfleet recently, I visited the center twice to tend to a flare-up of an old medical problem. I found the facility immaculately clean and efficiently run and the treatment both professional and effective in every respect. Really - about as good as it gets all around. Highly recommend.

Marguerite Dicecco

Do not go here! The rude blonde woman at the front desk will rudely inform you they are not urgent care and do not walk in!! Terrible treatment!!!

Tommy Clark

Will be switching providers.