Carolina Digital Phone Inc

Category: Telecommunications service provider

Address: 301 S Elm St Suite 601, Greensboro, NC 27401, USA

Phone: +13365444000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Cody Allen

May 25, 2022

We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!

Mathew Stockstad

Mar 1, 2022

I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!

Saul Guerrero

Oct 28, 2021

The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers! I highly recommend this company. 5 STARS :)

Zimmerman Carpet Cleaners

Sep 2, 2021

We specifically work with one technician and she's always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, they're right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much

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Questions & Answers

By being a Greensboro VoIP phone service, I am sure you have a lot of competition in the Triad and surrounding areas of North Carolina...my question is, what sets you apart from your competition? Why should I choose you over the "big boys"?

Ross Cox | Sep 12, 2020
Carolina Digital Phone Inc | Sep 12, 2020

Oh! That is an easy question to answer, Ross Cox! The "big boys" like AT&T, Centurylink, Vonage and Ringcentral can not give you the local "white glove" personalized service that we at Carolina Digital Phone offer in North Carolina and Virginia. You are our client forever and we do not take that for granted. We work to make sure our services fit your business. You will always talk to a trained and qualified voice engineer that understands small to medium sized business issues. We teach you how to get the most benefit from this new technology so you can run your business more efficiently. With the "big boys" you might be taking to someone in another country. Maybe even another language. 🤣 We take great pride in being local and support our local state. Once we win you over as a Carolina Digital Phone customer in North Carolina you will never look back at the other guys. We are the Best what what we do!

What happens if my internet goes down? Will this affect my VoIP telephone services at my office in Greensboro?

Chris Villa | Sep 12, 2020
Carolina Digital Phone Inc | Sep 12, 2020

As you have asked what happens to my phone calls when the internet goes down on Carolina Digital Phone's cloud-based hosted VoIP service, we offer a number of easy to implement solutions. The first is like an insurance policy, we install a Cellular backup internet connection for just your IP based phones The solutions from cellcast.io allows quick failover for mission critical calls to go over the 4GLTE network. The second solution is our cloud-based service has an easy to install mobile app for both iPhone and Android to answer phone calls on your mobile phone using ot mobile app.

How quickly can I switch to a cloud-based telephone with Carolina Digital Phone in Greensboro, NC?

Carolina Digital Phone Inc | Sep 12, 2020
Carolina Digital Phone Inc | Sep 12, 2020

Typically a new customer moving from a traditional phone system to a hosted VoIP Cloud-based service with Carolina Digital Phone in North Carolina it can be as quick as 6 to 10 business days. A lot of factors to consider. Do you have the right internet connection? Do you have internet connections everywhere you want a new IP based telephone? Customer already on hosted VoIP the switch can happen as quickly as a few days. Call one of or pre-sales engineers at (336) 544-4000 to learn more.

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