Strange Brew Cafe

Category: Cafe in Binghamton, New York

Address: 137 Washington St, Binghamton, NY 13901, USA

Phone: +16072387875

Opening hours

Sunday: 8AM–5PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 8AM–6PM

Reviews

aishwarya padate

Jul 17, 2022

Went in for breakfast and was extremely happy with the service. The pulled chicken sandwich was delicious and so was the Iced latte!

Elise Cade

Jun 3, 2022

We stopped here for a quick bite to eat and it far exceeded my expectations! Everything tasted amazing, the bagel and breads were toasted just right! The mac and cheese grilled sandwich? Definitely worth a try. The coffee was also very tasty and the service was great. Friendly staff and clean bathroom. Overall great place to check out and would eat here again if in the area!

Holly Wilson

Apr 24, 2022

Cute coffee shop in downtown bing. Lots to choose from both in coffee, tea, smoothies and food. Everyone was nice that I interacted with. Prices are average. The mocha frappe wasn’t too sweet too which was nice. Got pretty busy so make sure to plan for that.

Danielle Clemens

Apr 2, 2022

Had a really horrible experience with Strange Brew after several years of going there occasionally for coffee and a dessert or a breakfast sandwich alone or with my husband and son. Ordered a Chef Special Salad. Description is “arugula, roasted beets, goat cheese, sliced almonds, dried cranberries, roasted pulled chicken, mustard tarragon dressing “ for $12 (an entree salad per the manager). There was a ton of arugula but very, very little of everything else — see photos. I was shocked when I saw this and immediately called them. I had already used my lunch break to pick up the salad so couldn’t go back to return it. The manager had me take photos and email them twice, talked twice on the phone, and then said the other ingredients only looked sparse because I had mixed up the salad. The side photo clearly shows little mixed below the surface. Why make me go to this effort and then insult me by suggesting I was hiding the ingredients. Manager offered to bring me a new salad but if he thinks the original is acceptable, then we’re back where we started. Plus it’s getting late and I don’t have any more time. I did the right thing by calling immediately and sending photos. That should have been the end of it with the charge being reversed on the unacceptable item, apology made, and asking me to come back to try them again sometime, or some normal response like that. Instead, he starts being subtly insulting and trying to negotiate half off since it’s like a side salad — but I didn’t order a side salad, it’s supposed to be an entree salad! I didn’t get what I paid for, end of story. This is 100% unsatisfactory. Beware of buying food there if this is how it can be, a rip-off. And you will be treated badly by the management to boot. Just read a few other reviews that were negative and the manager or owner gives a long defensive response, citing industry standards and supporting small businesses for why the complaint isn’t legit, even insulting another reviewer. The bottom line here is that a customer found their experience to be unsatisfactory, was asked to prove it by providing photos, was still not believed, a lot of time was wasted along the way, and the customer service experience was very negative. This is not the way it should go.

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Questions & Answers

Is there a drive thru?

Laurie Haggart | Apr 22, 2021
Strange Brew Cafe (Owner) | Apr 23, 2021

we do not have a drive through, but there is a new parking garage right next door

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