Rustigian Rugs

Category: Rug store

Address: 1 Governor St, Providence, RI 02906, USA

Phone: +14017515100

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–5:30PM

Wednesday: 10AM–5:30PM

Thursday: 10AM–5:30PM

Friday: 10AM–5:30PM

Saturday: 10AM–5PM

Reviews

celia crowley

Aug 17, 2022

I went in week of July 10. Asked for quotes for a stair runner and a carpet made into a rug. I was told following week I would get a quote. Nothing. Called a week later. Told my quote would be reviewed that day or next. It is Now August 15 and I still have NOT received a QUOTE. I just wanted prices of fabric! Will be doing my business elsewhere. Was supposed to get A call….. apologizing…. Nothing

Elaine Martin

May 3, 2022

Look no further for quality, selection, and care of rugs! The knowledge and skills of the "art and science" of rugs shown by Roz, Edie, and others is refreshing and reassuring. The attention to detail is always there, as well as the overall effect of a rug in a room and home. I love visiting the showroom because it is a museum of formal and contemporary art; very inspiring! Roz's pooch is a great presence there, too!

Craig Warner

Jun 13, 2021

Great service,great products,sound advice.New carpet looks fantastic,feels great in our bedrooms.Nice to be able to shop at a local merchant who knows their product,follows though and does a great job.Willbe back for our next project!

Amanda Lepelstat

Mar 10, 2021

They're so nice and professional, here. I had two rugs cleaned, one repaired. Great service and affordable!

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Questions & Answers

How long have you been in business?

Rustigian Rugs | Sep 12, 2021
Rustigian Rugs | Sep 12, 2021

Rustigian Rugs was established by V. George Rustigian in 1930. We have expanded our scope of the business over the years, but area rugs have always been our primary focus.

Do you sell wall-to-wall carpet?

Rustigian Rugs | Sep 12, 2021
Rustigian Rugs | Sep 12, 2021

We have a wide variety carpeting options on our website at https://www.rustigianrugs.com/carpeting and in our brick and mortar showroom at 1 Governor St, Providence RI 02906. The finest designs, colors, and materials are available.

Do I have to come inside to drop off my rug?

Rustigian Rugs | Sep 12, 2021
Rustigian Rugs | Sep 12, 2021

You do not have to enter our building to drop off your rug. Just give us a call when you arrive and we will step outside to take it from you. You may also stay in your car when you come back for pick up. We will bring your rug outside to you.

Do you sell rug pads?

Rustigian Rugs | Sep 12, 2021
Rustigian Rugs | Sep 12, 2021

Yes, we sell a variety of rug pad options for every type of rug and service. We recommend them not only to avoid slipping but rug pads can also preserve your floors and the life of your area rug.

are you still in business? WIll you come and take away our rug for cleaning like you did before?? celia devine

Celia Devine | Sep 12, 2021
Rustigian Rugs | Sep 12, 2021

Yes, we are! Please call our office at (401) 751-5100. We look forward to speaking with you!

We have several Persian rugs in need of deep cleaning. Do you do have this service or can you recommend a cleaner or best process for doing so?

Daniel Clark | Sep 12, 2020
Rustigian Rugs | Sep 12, 2021

Certainly! We have a multi-step process to thoroughly clean rugs of various materials and origins, including Persian. We can customize the cleaning process towards each individual rug's needs. Please call us at (401) 751-5100 to provide measurements and description of your rugs for a quote and more info.

I have an area rug that has to be cut and bound to a smaller size. Do you do that.?

Thelma Montecalvo | Sep 12, 2020
Christine H | Sep 12, 2020

Hi Thelma, We do resize rugs! However, some rugs can be resized more easily than others. We would need details about your rug's design and construction to determine the best path forward. (If you are the nice woman who also phoned with the same question, you may disregard this note.)

My Rug is dirty, should I call the steam cleaning guy?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

A resounding NO. Steam cleaning a wool rug is somewhat akin to boiling a fine cashmere sweater. High temperatures melt lanolin, wool’s built-in protection against soiling, staining and dirt. In dyed wool, steam and hot water may cause colors to run. However, steam cleaning is an effective and recommended method for cleaning nylon and other synthetic fibers.

Does my rug really need to be professionally cleaned?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

Yes. It’s best for a handmade rug to be washed in a cleaning facility by a professional. Oriental rug cleaners have specially designed equipment that removes dust, flushes cool soapy water through the rug’s pile and foundation and then saturates the rug with clean rinse water. Finally, the machine extracts excess moisture from the carpet which is then hung to dry. Professional cleaning takes about two weeks. A rug in the front foyer or the kitchen, subject to gritty dirt or ambient cooking oils, should be cleaned at least once a year. The rug in the little used second floor guest bedroom requires much less frequent professional attentions.

What are the most common kinds of repairs?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

The most typical repairs are made to the ends and edges, where techniques like simple yarn wrapping and button-hole stitching are performed. These procedure range in price from $12-30 per linear foot, and their cost depends on the difficulty of the hand sewing required for the particular rug....loosely translated....the price depends upon how hard is it to get a needle accurately through the textile with a hidden stitch.

I think my rug needs repair. How do I know if it is worth fixing?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

Get an estimate of both the cost of repairs and the value of the rug. A dealer with on-location repair services will be able to demonstrate the techniques proposed and show you examples of his or her work. In theory, if the value of the rug exceeds the cost of the repairs by a considerable amount, go ahead with the project. If the two values are similar or the repair costs exceed the worth of the carpet, a decision should be based on the rug’s usefulness and/or its sentimental value.

What is the difference between repairing and restoring an oriental rug?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

Restoration involves the use of materials, colors and weaving techniques that are extraordinarily close to those of the original piece – particularly for older rugs. Repairs can be a much less “authentic” undertaking making the rug useable if not exactly original. For most new rugs, only repairs are necessary. Investment quality rugs warrant the consideration of restoration. At a minimum, a reputable dealer should not recommend or perform any repairs such as patching with glue that would compromise the value of such a carpet and/or prohibit the possibility of restoration at a future date.

I Stored my rug in the basement and now it has mold and mildew. Can it be fixed?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

Yes and no..... It is not always possible to completely eliminate staining from mold growth. As to the odor, sun and a light bleach wash are usually very successful remedies for mildew. Happily, chlorine does not affect the color of wool as it does cotton. A soap and bleach wash by a professional is the quickest and most effective treatment for the odor cause by prolonged exposure to dampness and water. Recently there have been new products introduced on the market which also aid in the odor elimination process and we use these and good old fashioned bleach routinely in our cleaning operation.

Can a hole in an oriental rug really be fixed?

Rustigian Rugs | Sep 13, 2019
Rustigian Rugs | Sep 13, 2019

A proficient weaver begins to recreate the foundation by carefully splicing new warp and weft threads into the surrounding fabric. After judicious and careful selection of yarns (to match colors precisely), he reweaves the pile using the exact type of knot (symmetrical/Turkish or asymmetrical/Persian) used by the original weaver. He creates the “replacement” pile by “reading” and duplicating the pattern in another repeat from the rug. This is typically an expensive repair given the relative scarcity of skilled professionals.

Can you re-attach fringe that has come loose ?

Victor Cameron | Sep 13, 2018
Rustigian Rugs | Sep 13, 2019

Yes we do! Please call (401) 751-5100 to find out more!

Read More

Do you buy used oriental rugs?

Bettina Crisafulli | Sep 13, 2018
Rustigian Rugs | Sep 13, 2019

Please call (401) 751-5100 for more specific information. Thank you!

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