Address: 243 Elm St, Claremont, NH 03743, USA
Phone: +16035427771
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mary B
Exceptionally great care from surgery, inpatient care, mamogram dept, urgent care--all awesome. It's nice to have a local hospital to count on.
Abby Peel
I would give 10 stars if I could. Valley Regional has exceeded all expectations in my mind. I have received service in Women's Health, Same Day Surgery, and the Emergency Room and every single person I have come in contact with has been absolutely incredible. I have sung your praises and will continue to! Thank you.
J S
I was a patient of the Med/surge floor on numerous occasions to receive infusions of a high risk medication that was supposed to be supervised/done by nurses to be safer. While a handful of the nurses were excellent (Adam and Bob in particular) many of them were acting very negligently and their supervisor did not intervene. Many nurses in this unit were not wearing masks pre-vaccine during the mandate. They were not following proper sterile central line procedures; they were routinely dropping supplies on the hospital floor and trying to continue using them along with skipping mandatory safety steps like wiping down hubs with alcohol, etc. They made serious medical errors with my infusions on several occasions; mixed it with contraindicated fluids, kept changing the rate each time and didn’t use pre-meds half the time. On one occasion a nurse infused a 6 hour infusion in less than one hour because she didn’t know how to program the IV pump, was unfamiliar with the medication and was unsupervised. This was highly dangerous with the medication I was receiving. The hospital pharmacist told this department several times to not increase the rate even slightly let alone 6x too fast. I had a major reaction to it and reported it to her supervisor the following day. Another nurse in a different department also reported the incident as it was blatant medical error. The hospital administration and the nursing supervisor did nothing; not even an apology or an attempt .to arrange that someone competent in infusions would be there in the future so it wouldn’t continue happening. I had to discontinue my treatment at Valley Regional because it was completely unsafe at nearly every infusion. Patients should not be subjected to medication overdoses and infection risks due to carelessness of “certain” nurses. Nor should the reputation of the responsible ones be affected by the actions of the negligent. If these types of things are being reported by patients the nursing supervisors and hospital administrators need to act. The prescribing doctor’s office was horrified that these types of errors were routinely occurring and their infusion orders were almost never being followed correctly.
kathleen chandler
Thank you for taking such good care of my brother. I honestly did not think he would survive. Doctors , nurses, therapist are extremely knowledgeable, patient, and hard working.
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